Category Archives: Marketing

Wise owls: Where do your clients find you?

We asked our parliament of wise owls, all Advanced Professional Members, where new clients have found them, and where they focus their marketing efforts.

Liz Jones

My clients mostly find me via word of mouth, repeat business, the CIEP Directory, my website, LinkedIn and Twitter. Repeat business is probably the most important one from a financial point of view, and it’s one reason that I make sure to treat all my clients the way I would want to be treated – by offering clear communication, reliability and dedication to the work. Twitter can seem like a massive distraction at times, but I’ve forged some good working relationships on there.

I’ve also found clients in person, by approaching them at local networking events or at the CIEP conference. The thought of marching up to people and asking for work can seem intimidating, but when approached as more of a conversation around shared interests, it’s less scary. Since I rebranded at the end of last year, with a new website, I’ve had more enquiries that way – and blogging helps with this, by making me more findable.

Finally, I try to keep in touch with clients and former work colleagues via LinkedIn, which means that even if they move jobs, we remain connected. The key to all of this is that I don’t expect my clients to find me in just one way – there need to be lots of possible ways, to ensure a steady flow of work.

Sue Littleford

The short answer is through two main routes: my CIEP Directory entry cropping up in their searches, and people asking their friends for recommendations. Seriously – work towards upgrading to at least PM level as your directory entry will be worth its weight in gold. Or it will, once you’ve tweaked it. You’ll easily notice on the forums those members who have a steady stream of the work they like to do – check out their directory entries to see what’s working for them, especially those in the same kind of market as you. Keep your directory entry updated – put a recurring appointment with yourself in your diary to make sure you do!

I take the view that my work is an advert in itself. I’ve had people recommending me to their friends and colleagues up to five years after I worked for them. So always treat each job as having the potential to win you new clients, as well as making the immediate client a happy bunny.

Shameful confession time: I’m a reluctant marketer, and I’ve also let my website get old and tired. This summer it’s getting a complete overhaul, so I hope that I will be able to drive more traffic through the site and convert that traffic into interesting new clients. I’m also pants at social media, but I’ve set my sights on putting more into LinkedIn to get more out of it, as I reckon that’s where my kind of client is most likely to be hanging out.

Louise Bolotin*Louise Bolotin

I’m a strong believer in making it as easy as possible for clients to find you, either deliberately or by happy accident, so I spread myself widely across the internet to facilitate that. Apart from my website, I have listings on six professional databases – including the CIEP’s (which brings in a reasonable amount of work). Two of those have never produced even an enquiry, but that’s OK – I maintain the listings as they help keep me visible across search engines. One database has produced only one enquiry over a decade – in January this year, resulting in a two-year project after one phone call (a happy accident).

Then, of course, there’s good old word of mouth. I’m lucky, I get a lot of referrals. In the past six months alone, I’ve had three clients come to me via recommendation. One of those came via a previous client; the other two were from colleagues in a related profession.

But I don’t like to coast, so I keep my website updated (with the occasional blog post to push me up the search rankings), ditto my database listings, and I try to network on various platforms. My current best client did a shout-out on Facebook and, one Zoom call later, I got a long-term job. I’ve had other jobs via Facebook groups plus a couple via LinkedIn and I once landed a client via Twitter. I’m not very active on Twitter but in a quiet spell I’ll tweet to say I have some spare capacity. Eighteen months ago, I joined two Slack groups – one of those also generated a regular client.

Lastly, I started a newsletter in September 2020 – it offers advice and writing tips, among other things. While it’s yet to generate any work for me, it’s another place to find me and I see it as one more way to connect with people generally.

Nik Prowse

I have a website, a profile on LinkedIn and a CIEP Directory entry. Those are the three places my clients will find me. My website acts like an online CV, and it’s where people look once they’ve found me to get more information. I keep it up to date and fresh-looking. I’ve just had it rebuilt, and it’s now easy to view on a mobile device (my old site wasn’t) and is more visible on Google as a result.

My profile on LinkedIn points to my website, as does my CIEP entry, and this arrangement brings in offers of work. In terms of searching, a CIEP Directory search will probably put me in front of more potential clients than if they search ‘copyeditor’ on Google, and I’ve had plenty of work via the CIEP/SfEP over the years. So the Directory is my most lucrative marketing tool. But the combination of the three promotes my visibility online, and if people are trying to find me, they can.

I’m also on Twitter, but my potential clients – academic/educational – aren’t likely to be looking for editors on Twitter, so it’s more a social thing and for networking with other editors.

Sue Browning

Where do my clients find me? Snowballing, that’s where! What on earth do I mean by that? Let me give an example. Back in December 2015, I began editing for a Japanese linguist. It wasn’t a huge amount – around half a dozen journal/conference papers a year – but on some of those papers she had a co-author, who subsequently became a client in their own right. And they recommended me to others, so over the years, my client base of specialist Japanese (and now Korean) linguists has snowballed to eight, all over the world. And I’ve found that this is typical, particularly of academics in specialised fields – once they find someone they trust, they stick with you and recommend you to their colleagues.

So, I’ve been trading for 16+ years and have the luxury of being able to fill my schedule with work from repeat clients or recommendations. Where does that leave you, the person who has come here hoping to learn how clients might find you? Well, how did that Japanese client find me?

A fellow CIEP (SfEP then, of course) member passed my name to her when they retired. They had scoured the CIEP Directory (hint 1), and I stood out because I’d listed the required specialism (hint 2), and they recognised me from my forum presence (hint 3). My website also brings me enquiries (hint 4). Although it is woefully passé looking, its very personal nature (hint 5) obviously strikes the right tone with some people, many of whom are ideal clients that complement those I get from more academic circles.

Oddly enough, in a world where I often work globally, the local seems to be important too (hint 6). A fiction author whose fifth book I am currently editing explicitly mentioned keeping his money in the local economy when he first got in touch, and a new business client I gained last month chose me because I was ‘over the hill’, referring not to my age but to the fact that I live on the other side of the Malvern Hills from him!

The importance of an online presence

Perhaps it’s no surprise that each of the wise owls above has a strong online presence. A CIEP Directory entry, a LinkedIn profile and perhaps a Twitter presence sit alongside a professional website. And once those clients have tracked down an editor they like working with, recommendations can really expand that editor’s reach, and the demand for their services. Where do potential new clients find you? Let us know in the comments below.

Starting out or keeping going

Whether you’re just starting your editorial business, or you’re well established, there are plenty of CIEP resources to help.


*Louise Bolotin died in October 2022; her contributions are much missed.

About the CIEP

The Chartered Institute of Editing and Proofreading (CIEP) is a non-profit body promoting excellence in English language editing. We set and demonstrate editorial standards, and we are a community, training hub and support network for editorial professionals – the people who work to make text accurate, clear and fit for purpose.

Find out more about:

 

Photo credits: owls by Zdeněk Macháček on Unsplash.

Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

How can an editor help with brand voice?

Editors do more than put your style guidelines into action. Louise Marsters explains how they can make your words sing to the tune of your voice guidelines too – and keep you on brand.

Your visual identity is all sorted: logo, colour palette, typeface, primary and secondary imagery. Hey, you look good! But how do you sound?

Let’s look at:

  • why words are part of your brand too
  • how tone of voice conveys your personality
  • why everyone writing for your brand needs one voice
  • the voice tools already in your style guide.

Words are part of your brand too

When we talk about brand, we often mean visual identity.

We approve brand colours, agonise over typefaces, workshop logos, define imagery style and visualise data. We document this ‘look and feel’ in a set of brand guidelines, and deploy it consistently across our advertising and reports, stationery and website.

But the impression we make goes beyond these tangible elements. How do we speak and connect with our audiences? What sort of language and words do we use?

Written style – call it ‘verbal identity’ or brand voice – describes a brand’s ‘personality’. That personality is always the same, so can be just as distinctive as visual style.

Are you a fruit smoothie brand with a personality that is informal, witty and subversive? Are you an industry body that is authoritative, forward-thinking and inclusive?

Successful brands stand out when they look and feel consistent across each piece of content they create. And brands that sound consistent gain credibility and readers’ confidence.

Enter the editor, to keep sound and brand aligned.

Tone of voice conveys your personality

If brand voice is our personality, tone of voice is how we express it.

It’s not so much what we say, but how we say it. The words we choose will influence how our content is received – and whether it’s trusted.

Do we talk in terms of ‘exploration and production assets’ (standard industry vocabulary, but detached and corporate) or ‘oilfields and oil wells’ (straightforward, real)? Is our brand about ‘strategic planning and development’ or ‘building homes for the next generation’?

Both tones can exist, depending on the context.

A corporate law firm’s brand voice or personality might be expert, commercial and professional. It might adopt a straightforward, useful and concise tone of voice (cool) for its client updates, but an accessible, responsive and committed tone (warm) for its pro bono reporting.

Its personality is the same, no matter the audience, channel or purpose of the content.

For an editor working on the firm’s communications, personality and tone are the prescription lenses for their editorial goggles.

Through these lenses, an editor can flag where the writing feels too legalistic for the client ­– often a non-lawyer – to understand, or too verbose to publish on the firm’s website, or too aloof to attract a solicitor to apply for a secondment.

They also allow an editor to leave well alone when the words are working.

When tone of voice is right, content becomes relevant and meaningful, which means it will influence and persuade; wrong, and people will switch off.

Everyone writing for your brand needs one voice

How we put together the words we choose also matters.

Tone of voice guidelines can establish the type of language, words, expressions and phrases that will reinforce the brand, even the length and complexity of sentences and their rhythm.

But everyone writes differently. Multiple people writing for a singular brand bring multiple voices.

Annual reports are one of the most challenging multi-author publications to align. Written by dozens of contributors – marketing teams, accountants, lawyers, managers, engineers, executives or, worse, committees – the report must tell one coherent, coordinated story for the past year. With one voice.

Writing isn’t necessarily the day job for these contributors. And no tome encouraging writers away from cliché, passive construction, nominalisation and jargon, and towards inclusive language, active construction, clarity and plain English will keep that voice on track.

The skill of an editor is to shape their combined words to flow as one voice, call out the legalese and ‘corporatese’, and align their tone and rhythm.

The editor is the valued gatekeeper of this quality-control process – a process that can help preserve the integrity of the brand and, quite possibly, the sanity of the reader.

The voice tools already in your style guide

A style guide is the business end of that process, giving writers and editors the detail of how to present the brand voice.

Peppered throughout are clues to a brand’s personality and tone of voice – tools, or rules, that editors put into action every day, as part of their mission to weed out the errors and infelicities, and variances in punctuation, spelling and terminology, that so frustrate readers.

Because where correct grammar is non-negotiable, (consistent) style is – and here are some examples.

  • Do we use contractions (it’ll) or not (it will)?
  • Do we use first (we) or third (the company) person?
  • Do we prefer one variant spelling (while) over another (whilst)?
  • Do we choose stately (utilise) or conversational (use) words?
  • Do we capitalise ‘important’ words (the Members of the Executive Leadership Team) or keep it real (the leaders of our business)?
  • Do we use full points for titles and initials (Mr. J. R. Hartley) or not (JR Hartley)?
  • Do we use long (the 31st of March) dates or short (31 March)?

These simple choices can be the difference between a brand feeling formal and traditional or informal and modern, instructional or inviting a conversation. They help us present a unified brand – with a unified voice.

Make the most of an editor – and stay on brand

Now we know that an editor is more than a brilliant speller, here’s how to make the most of their skills and stay on brand.

An editor can:

  • keep the language and words you use aligned with the brand voice you choose
  • flag when tone of voice is off-brand – and sit on their hands when it’s spot on
  • shape multiple voices writing for a singular brand into one consistent brand voice
  • implement the detailed style choices that help a brand sound unified.

Have more sound ideas to add? Voice your thoughts in the comments.

More on how editors can help with business content

Six ways an editor can improve your business content by Mary McCauley

The CIEP guide, Your house style, outlines the value of a house style and reveals how to go about constructing such guidance if one doesn’t already exist.

About Louise Marsters

Louise Marsters edits communications and business content for corporate clients. Working in-house in corporate and financial communications taught Louise to shift her brand from ‘perfectionist’ to ‘pragmatic perfectionist’. Her colleagues even developed a strapline: Has it been Louise-d? Louise is a Professional Member of the Chartered Institute for Editing and Proofreading, and a member of the plain language organisation Clarity.

 

About the CIEP

The Chartered Institute of Editing and Proofreading (CIEP) is a non-profit body promoting excellence in English language editing. We set and demonstrate editorial standards, and we are a community, training hub and support network for editorial professionals – the people who work to make text accurate, clear and fit for purpose.

Find out more about:

 

Photo credits: branded tins by Waldemar Brandt; microphone by Jason Rosewell; brand identity by Patrik Michalicka, all on Unsplash.

Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Is proofreading a good side hustle?

Proofreading has long been touted online as a good way to supplement a regular income – the side hustle. This post by Louise Harnby examines the notion, and explores the challenges.

In this post, we’ll look at the following:

  • What is a side hustle?
  • The problem with the terminology
  • Proofreading as a side hustle – popular but problematic
  • Do I need training?
  • Who am I competing with?
  • Who hires professional proofreaders?
  • How will I find work?
  • Additional considerations

What is a side hustle?

A side hustle is the term used to describe part-time work that’s done alongside a person’s regular job. Side hustles can be long-term or short-term gigs, and they’re popular because they allow people to dip their toes in the proverbial water rather than fully committing to a career change.

For some, they’re essential, either because their day jobs aren’t generating enough income to meet their costs of living or because their day jobs don’t come with an income at all – for example, those bringing up children or caring for dependants.

The problem with the terminology

In the editorial world, there’s resistance to the terminology owing to the negative connotations of hustle.

Editorial work is about attention to detail, about respecting a client’s voice and brand, about shaping and smoothing text rather than butchering it.

And editors and proofreaders do love their dictionaries. Which doesn’t help matters given hustle’s lexical association with pushiness, pressurised selling, prostitution, and worst of all, fraud.

Since professional self-employed editors and proofreaders spend a chunk of their time trying to build trust with clients searching for editorial support in what is essentially an unregulated global market, it shouldn’t come as a surprise that mention of a hustle makes them twitchy!

Proofreading as a side hustle – popular but problematic

Let’s put the terminology to one side. Can proofreading work be done on the side? Yes. Can a proofreading business be set up overnight? In name, certainly. However, the reality is that unless you already have clients waiting in the wings, you’re going to have to do what every self-employed business owner does – find them, or enable them to find you. Which means marketing.

Furthermore, you’re going to have to find those that you’re a good fit for, and that means skilling up.

Training takes time to complete and marketing takes time to bear fruit. For that reason, if you’re looking to earn extra income quickly, proofreading makes for a poor side hustle.

Do I need training?

Side hustlers in the making might be wondering if training is necessary. Put yourself in a potential client’s shoes. Even if you’re a mega marketer, such that you get in front of your clients quickly, persuading them to hire you requires them trusting you to do a great job.

Trust can be earned in more than one way, but training’s part of the equation. When the tap starts dripping or a plug starts sparking, I don’t want someone messing around with my plumbing and electrics if they haven’t made the effort to ensure they know what they’re doing.

Clients who want help with their words feel the same way about having their text polished. And so they should. The work we do will cost them tens, hundreds, perhaps even thousands of pounds. Proofreaders charging for their services owe it to their clients to be qualified to do a great job.

Plus, we don’t know what we don’t know. Prior to carrying out editorial training, I had no clue what a publisher expected from a proofreader. Training solved that problem. One thing I learned is this: a good command of spelling and grammar is just the tip of the editorial iceberg.

Here’s just a smidgen of the skills my publisher clients expect from a proofreader – issues that once read like gibberish to my untrained eye.

  • Marking up page proofs with BSI proof-correction symbols
  • What to do with overmatter
  • How to manage orphans and widows
  • How to check running heads
  • Handling stacked hyphens on rectos
  • Checking that references are styled according to APA or Harvard

 

Who am I competing with?

Something else the side hustler should consider is the competition. This is not a barren marketplace, alas. There are tens of thousands of editorial professionals out there already, many of whom run their businesses as full-time enterprises. They:

  • are highly trained, often with specialist skills and knowledge
  • are very experienced and have portfolios to prove it, and
  • have been around for a while so know how to be found and where to get work.

That said, there is always room for new proofreaders and editors because most of the work these days is done digitally, which means the market is global. And just as people join the profession, so others leave it.

However, it would be a mistake to think that competing in the proofreading market is just about supply and demand. It’s a digital world, which means the name of the game is visibility.

Who hires professional proofreaders?

First, the good news. Anyone who works with words and cares about their meaning and readability will be interested in hiring a proofreader. This short list of potential clients only scratches the surface.

  • Academics
  • Business owners
  • Educators
  • Independent authors
  • Marketing and communications agencies
  • Packagers and project management agencies
  • Publishers
  • Students

That’s the easy bit. The harder bit is that not all clients know what kind of editorial help they need. And so, even if they ask for something called ‘proofreading’, and that’s what you’re offering as a side hustle, it might be the last thing they need. Literally.

In fact, they might need specialist structural or stylistic help that doesn’t fall under the scope of proofreading at all. Proofreading is a final quality-control check after other rounds of editing.

So if you’re thinking about offering this service as a side gig, make sure you and anyone you work with understand the precise scope of the work you’re offering.

Failure to do so could lead to disappointment, complaints and requests for refunds, thereby turning your side hustle into an upfront hassle.

How will I find work?

Getting work means being visible. Either the client has to find you or you have to find them, meaning anyone looking to earn an income from proofreading needs to have marketing skills as well as proofreading skills.

That’s a necessary time-sucker that any independent editorial pro needs to wrap their head around from the get-go.

There are lots of ways to be visible, some better than others, depending on what types of clients you want to proofread for.

  • Emails, letters and phone calls are good options if you want to get on the radar of publishers and packagers.
  • Content marketing is a slow but powerful burn for those wanting to be found on Google and social media by authors, students and academics.
  • Freelance directories can be a good source of work, though are often the first port of call for clients looking for cheap and fast.
  • Many professional editorial associations such as the CIEP have editorial directories that can be good lead generators for appropriately qualified proofreaders.

Proofreading might seem like your ideal side hustle but you must factor in regular time to get the work in the first place. There’s too much competition not to do so.

Additional considerations

Finally, don’t forget the additional business-critical responsibilities that come with the job, even if it is on the side.

  • Will you need indemnity insurance to protect yourself?
  • Will the income you earn need to be declared to the relevant authorities? Will there be tax implications? Might your additional income affect any state benefits you receive?
  • Do you have funds in place for training and marketing? Both have costs to them.
  • Do you have access to an environment that will allow you to concentrate and work without interruption?
  • Do you have industry-standard hardware and software, and know how to use it?
  • How many hours a day do you have available, and will you be able to meet clients’ deadlines? High-quality proofreading is labour-intensive work. Even experienced full-time proofreaders will need at least a week to proofread a novel. Being realistic about the time required is essential.

Summing up

Proofreading can be used to supplement income from another job. Many full-time professional proofreaders started their editorial journey by doing it on the side.

Don’t forget that being a proofreader means becoming one first – via training. And making your side hustle viable means being found by those who need your services – via marketing.

It can be done – just not overnight.

Want to become a proofreader?

The CIEP has loads of support and information to help you get started.

And Louise Harnby has a selection of books and courses to help you on your journey.

About Louise Harnby

Louise Harnby

Louise Harnby is a professional fiction editor with 30 years’ publishing experience, and specialises in working with independent crime, thriller and mystery writers.

She is an Advanced Professional Member of the CIEP and co-hosts The Editing Podcast with Denise Cowle.

 

About the CIEP

The Chartered Institute of Editing and Proofreading (CIEP) is a non-profit body promoting excellence in English language editing. We set and demonstrate editorial standards, and we are a community, training hub and support network for editorial professionals – the people who work to make text accurate, clear and fit for purpose.

Find out more about:

 

Wise owls: Should you make your prices public?

The CIEP’s wise owls are all Advanced Professional Members, with well over 100 years of editing and proofreading experience between them. We asked them whether they publish their prices on their website.

Sue LittlefordSue Littleford

I debated this with myself for quite a while, and decided that I kinda would make price information public. My website links to the Institute’s suggested minimum rates as a starting point for negotiation, and explains that the actual price will depend on the condition of the text, what work is wanted and at what speed. One of my pet hates when browsing for services is having no idea whether I can afford a particular provider, or whether they’re overpriced (or suspiciously underpriced) for what they offer. I don’t want to have to give up my email address just to find the whole thing is a non-starter. Indicating the lowest prices also weeds out the people who want 100k words done for a tenner. And giving an external authority for the lowest possible price cuts down arguments (I believe, anyway!). I always pitch in at rather higher than those minimums though, ‘because I’m an APM and those are the lowest rates that should be entertained by anyone’, and I find that people accept that rationale pretty easily. Whether it’s the kind of clients I work for (my red-flag radar is highly active), or whether the website is working its magic, I don’t get people trying to drive down the price much at all. Well, not for private clients – we all know that some publishers and packagers have their own ideas of a ‘sensible’ budget!

Nik Prowse

I have never made my prices public, for several reasons:

  • One size does not fit all: if I made widgets, then I would sell each one for the same price. But editing jobs are all different: you have to weigh up size, complexity, subject matter and state of the manuscript, among other factors. All affect the price.
  • Clients differ: some pay per 1,000 words, some per hour; some offer a fixed fee. Some will negotiate (asking our rate), some won’t (offering a fee). For those who ask we can assess the job (see above) and for those who offer we can decide whether the fee is worth taking.
  • Urgency affects your fee: deadline is an additional consideration. A job that arrives at 4pm on Friday with a deadline of Monday morning commands a higher fee than the same job offered over two weeks.
  • Our reasons for taking work vary: we have clients we aspire to work for, we have those who pay the bills. We may accept low-paid work from a client who calls once a month. But we may decide to establish a better standard of pay with a new client with whom we want to build a long-term relationship.

My starting point is usually CIEP-suggested minimum rates of pay, but for the above reasons I would never advertise a set price for a job.

Liz Jones

I can see the argument in favour of publishing prices, but I choose not to. This is because I work with a range of clients in different sectors, and the way I agree pricing with all of them is different. For most, I agree a rate per project (either for the whole project, or per thousand words, or per page), but sometimes I agree an hourly rate. All of this tends to work out for me within a rate range I find favourable, while also working with my clients’ budgets. I don’t discuss with clients what the others pay me, just as I don’t discuss any other aspects of our agreements and contracts. However, I do find it helpful to share some pricing information privately, with colleagues. This helps me with quoting for new work, and can help them too.

Louise BolotinLouise Bolotin*

I don’t publish my prices for one very simple reason: no two jobs are ever the same. As a result, my rates vary. I do a wide variety of work that can range from proofreading a doctoral PhD thesis to editing a company’s white paper, to project-managing a team of writers or doing a ‘proof/edit’ on a self-publisher’s novel. I normally charge by the hour, but when I work with PhD students or self-publishers I’m more likely to negotiate a fixed fee. For some clients I may agree to a day rate. Mostly, but not always, my rates are somewhat above the CIEP’s suggested rates because as an Advanced Professional Member my higher rates reflect that my experience matches my membership status. But I once charged ‘mates’ rates’ to a colleague who asked me to work on his first novel because he is also a close friend (that was also the only occasion I worked with a friend – I’m usually strict about separating work and my private life to avoid complications). And on another occasion, I charged triple my usual rate as I worked on a project for a client that had a multimillion-pound turnover: if I’d not charged what they expected, as such companies expect suppliers to be expensive, they’d have wondered why I was so cheap, perhaps imagining I wasn’t that experienced, and I doubt I’d have got the job.

I don’t find publishing rates is helpful. For example, a potential client could look at them, think I was too expensive and go elsewhere, whereas if they don’t know my rates in advance they will at least contact me and we can have a discussion. If their budget is tight, I can offer a more limited job for the amount they can afford. It also means I can avoid tricky conversations if I estimate the cost of a project for a potential client and they respond with ‘But your website says £XX for proofreading, not £YY’. In my experience, businesses often ask for proofreading when they actually mean copy-editing. So I’d rather have a chat about fees once I know exactly what they want and need. I have seen arguments for publishing one’s rates, but I’m unlikely ever to be convinced of the merit.

Sue Browning

I don’t put my prices on my website or other promo material. The main reason for this is that it is very easy to be ‘held to ransom’ over the sorts of ballpark figures one is compelled to quote ‘blind’ to cover all possible eventualities. If, for instance, I were to say ‘My rates range from X to Y’, it’s very hard to then quote more than Y once I’ve seen a sample, as the message the potential client takes from that is that their work is terrible. And that’s never a good way to start a relationship. Either that or X and Y represent such a huge range as to be unhelpful in the first place.

However, I can quite see how quoting rates might reassure potential customers and also dissuade people who are not willing to pay what I want to charge. So I don’t completely ignore the rates issue on my site. Instead I explain that I tailor what I do to each person’s specific requirements and offer a free short sample edit. This seems to work for me in that I attract the types of client I want to attract. But it’s a decision I review from time to time, as I do most of my business practices.

Michael FaulknerMike Faulkner

I fudge the pricing issue on my website, which I often think looks a bit unhelpful, but there are three reasons.

First, I worry that putting my hourly rate out there will reduce the number of enquiries, and I won’t have the opportunity to justify my rate in ‘conversation’. Secondly, my work is extremely varied and therefore price-elusive, ranging from serious law books to literary fiction to children’s illustrated. And thirdly, while I could publish an hourly rate, I would find it impossible to give an idea how that translates into what the client will actually pay, because my words-per-hour rate of progress varies so dramatically depending on the nature of the material, and how clean it is.

My calculation for quoting purposes almost invariably depends on the rate of progress through a (free) sample. Assuming I know the final word count, I divide that by the words per hour achieved in the sample, and multiply the result by my hourly rate – and of course every project is different (unless it’s a regular client, in which case no need for all this malarkey and I can go straight to the price).

So, my publicly stated rate can be summarised in the editor’s two favourite words: it depends!


The revised second edition of the CIEP’s guide Going Solo: Creating your editorial business is now available – it’s a great place to start if you’re considering becoming a self-employed editor or proofreader.


*Louise Bolotin died in October 2022; her contributions are much missed.

About the CIEP

The Chartered Institute of Editing and Proofreading (CIEP) is a non-profit body promoting excellence in English language editing. We set and demonstrate editorial standards, and we are a community, training hub and support network for editorial professionals – the people who work to make text accurate, clear and fit for purpose.

Find out more about:

 

Photo credits: owl by Kevin Noble on Unsplash

Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Buck the trend: strengthening your business during lockdown

By Rachel Gristwood

2020 was a challenging year in which to set up and run a business. But with the wonders of modern technology, it has been possible to receive training, find clients and function as an editor/proofreader from the comfort of our own homes.

In 2019, I completed the CIEP’s Proofreading 1: Introduction course and passed the Proofreading 2: Headway course. That summer, I began a year-long business start-up course through The Growing Club, a local Community Interest Company (CIC) for women that functions much like an enterprise agency. It provided me with training and support while I was setting up my business: Well Read Proofreading Services.

And then the pandemic struck.

There was no script for how to set up a business and find clients in a pandemic. The trick was to use the contacts I already had, think innovatively and make the most of every opportunity that came my way.

I’ve listed below some suggestions for how to strengthen a proofreading/editing business during the pandemic, together with how these avenues have helped me – sometimes in surprising ways.

Local Enterprise Agency (EA)

Local enterprise agencies exist in the UK to help start-up and small businesses. Other countries may have organisations that perform a similar function but go by a different name for our overseas friends.

  • Ask if they run training courses. These may be as simple as a morning session on how to use a particular social media platform, or an in-depth year-long course on how to set up and run a business. Enquire as to whether you might be eligible for any funding to help with costs.
  • See if they have any networking events via Zoom. You may be able to find new clients. At the very least, you’d be able to chat with other small business owners and perhaps learn from them.
  • Does your local EA have any contact with other organisations that may help you, such as the local group of the Federation of Small Businesses (FSB) or a Chamber of Commerce?
  • Is there a mentoring scheme where you can be helped with the finer details of running your business and finding clients?

My experience

I am fortunate to live in the area covered by The Growing Club, a Community Interest Company that provides support, training and mentoring opportunities for women in the North West of England. I began a year-long business start-up course in the summer of 2019, which continued via Zoom during the lockdown. Through that course, I now have a business mentor who will answer questions, help me to plan and, most importantly to me, help with any difficulties – something I am so grateful for as it greatly reduces my stress levels!

I attend a weekly Zoom drop-in session, which is great for socialising with other small business owners and finding out answers to any questions I might have. I also attend the monthly local group meeting of the FSB, through which I now have two prospective clients talking with me about their future proofreading needs.

I have gained some business through networking there, and now have two local authors as clients; two local businesses have given me material to proofread that they’ve written during lockdown, and the owner of a new start-up business asked me to bring their website up to scratch because English is their second language.

I’ve also undertaken a piece of copywriting through The Growing Club and had the pleasure of being taken on as a writing coach to help a local author with her writing – something I enjoyed enormously.

Local college

Colleges provide courses to help upskill their local population.

  • Find out about the range of courses they offer. You may have thought of broadening your social media reach to get your business ‘out there’, so see if your local college offers training courses on different social media platforms.
  • See if they run courses on aspects of running a business; for example, marketing or finance.
  • Ask if funding is available to local businesses.

My experience

I found there were social media courses through Lancaster and Morecambe College, with training provided by The Consult Centre, a local social media company. I undertook training sessions on LinkedIn, Facebook and Google My Business, as well as Canva, which enables me to design professional, branded posts to upload to my social media platforms. As a local business owner, I was eligible for full funding.

While I post weekly on social media to increase the visibility of my business, I’ve enjoyed the natural networking opportunities such interaction has given me. Connecting with other editors and proofreaders through LinkedIn has been a pleasure, a helpful resource, and has helped me feel much less isolated during these strange times.

Universities

Students and academics use the services of proofreaders for dissertations, theses, journal articles and books. Some universities maintain a register of approved proofreaders. They may stipulate that applicants to the register must live within easy reach of the university to meet potential clients in person, if requested, and there are often proofreader guidelines to adhere to.

My experience

I definitely knew when Masters dissertation writing time had arrived! Yes, you’re proofreading to a tight deadline, but I got a real buzz out of working closely with the students and helping make their writing the best it could be prior to submission.

I enjoyed a detailed commission for an academic to help ensure her article met the house style of the journal she wished to submit it to.

The Chartered Institute of Editing and Proofreading

My membership of the CIEP has played an integral part in my development as a proofreader. I completed the Institute’s level 1 and 2 proofreading courses in 2019.

The 2020 CIEP conference laid a wealth of information at my feet. Thank you to every keynote speaker. The networking sessions were instrumental in helping me build connections with editors and proofreaders.

I also belong to my local CIEP group and enjoy the Zoom meetings. It’s a great way to give tips to others and to learn from those more experienced than myself.

Other avenues

Be innovative!

Write articles for publications. This will get your business name out there and tell people what services you provide.

Diversify. I now also offer:

  • Copywriting
  • Transcription
  • Coaching sessions in writing skills.

For those of you just starting out, see if you can undertake voluntary work in return for a testimonial.

Summary

Be open to opportunities and flexible enough to mould your skills to a situation that may not be your normal remit, but one that you could diversify into.

The most memorable soundbite I learned from my year-long business start-up course was: ‘Don’t ever do the hard sell – just talk to people.’ Ask them about themselves and their business. Leave them with a positive feeling after your conversation and they’ll remember you in a good light.

I hope I’ve been able to suggest ideas to strengthen your business. I’d love to hear your tips, too.

After achieving a Masters in Volcanology and Geological Hazards from Lancaster University, Rachel Gristwood trained in proofreading through the CIEP before setting up her business, Well Read Proofreading Services. She enjoys working within academia, and also with local authors and business owners. Networking is important to her, especially via Zoom during the pandemic.

 


The CIEP’s guides are great resources for editorial business owners – whatever stage they are at. Check out Marketing Yourself and Pricing a Project. A new edition of Going Solo, with an accompanying record keeping Excel toolkit, will be published soon.


Photo credits: Rachel’s photo was taken by her late father, Ken Gristwood. Strength by Vicky Sim; Grow by Andrew Seaman on Unsplash.

Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Forum matters: Setting up an editorial business

This feature comes from the band of CIEP members who volunteer as forum moderators. You will only be able to access links to posts if you’re a forum user and logged in. Find out how to register.

Grocery shop display with a sign reading 'come in, we're open'.With so many new members signing up to the forums, now is a good time to discuss the many things you have to consider when setting up an editorial business.

The practicalities

If you’re based in the UK, take a look at www.gov.uk/set-up-business for information on all the financial and practical aspects of setting up a business. You will have to register it, decide on a name, keep records of the money you make and your expenses, and complete self-assessment tax returns. Many editors are sole traders, and information on this is at www.gov.uk/set-up-sole-trader. Business expenses for sole traders and other freelancers were discussed on the forums in the spring.

If you get stuck, then contact the government helpline.

As also discussed on the forums recently, HMRC runs helpful webinars on a range of relevant topics. CIEP members testified to their usefulness and the value of seeing the human faces behind the tax system.

Your local council may hold seminars on how to run your own business and may offer business grants for new starters, so check out their website.

If you’re in another tax jurisdiction, ask about equivalents on the forums.

Editorial training

It’s not enough to be good at spelling and eagle-eyed at spotting typos. If you want to work as an editor or proofreader, there’s much more you need to know about, from style sheets and house styles to grammar, consistency, layout and presentation. Good-quality editorial training will: (a) reassure you that you know what you’re doing; (b) fill in gaps in your knowledge and help you review learned habits; (c) help to set you apart from the thousands of other copyeditors and proofreaders, and (d) assure clients that you are a professional who knows what you’re doing.

The CIEP runs core skills training courses and courses on other editorial skills, from medical editing to working on fiction.

So the first answer to the question ‘Why train?’ is the obvious ‘To gain and then improve core editorial skills’. If you have never been taught, systematically, how to edit or proofread, you should start [training] now. Nobody would wake up one morning with a desire to be an accountant and set to work without help. Professional editing and proofreading are no different.[1]

There have been recent forum discussions on proofreading web content and proofreading training for American editors.

Office desk by a window with a pot plant, laptop, water bottle and mobile phone on it.What equipment will you need when setting up an editorial business?

  • Somewhere you can work without being disturbed by your household (including pets). A big enough desk and a comfortable, supportive office chair.
  • A computer, preferably with a screen that is large enough to view one or more whole pages.
  • A professional email address (charlotte-edit@host.com or charlotte@businessname.org rather than chaz-lol-xx@host.com).
  • Style guides – so you can answer the many questions that will come up, such as ‘should an ellipsis have a space before and after, or be closed up?’ New Hart’s Rules is a commonly used guide for British English editing and Chicago Manual of Style (CMOS) for US English, but which style guide(s) you buy will depend on which language you are using, the type of client you work with, and the subjects you work on.
  • A dictionary – there are plenty of free online ones and a popular one is Lexico.

CIEP members get a discount on many dictionaries and reference books: see the members’ area. For general recommendations on reference works, see www.ciep.uk/resources/recommended-reference-books/general-editing-publishing-style.

CIEP members discussed their favourite work-related purchases on the forums in July.

Marketing yourself and finding clients

Now that you’re all set up and raring to go, where are you going to find your clients? This question comes up regularly on the forums, especially the Newbies forum, so do have a look. Recently there have been threads on next steps in starting a business and business networking.

Also, check out Louise Harnby’s great resources: www.louiseharnbyproofreader.com/marketing-your-editing–proofreading-business.html

Working from home

If you’re used to working in an office with other people, the transition to working on your own can be tricky. It’s not for everyone; some people need the buzz of a busy office and don’t cope well with looking at the same four walls each day.

You need to be self-disciplined and stick to working hours – however you define them! – or you could find the days drifting past in a fog of Twitter, daytime TV and housework: ‘I’ll just pop a wash on … oooh, the floor needs sweeping. Where did that hour go?’ If this is you, you might find a recent discussion on time-tracking tools helpful.

Make a list of the things you need to accomplish each day, so you can tick them off and feel a sense of achievement.

Cluttered creative office space.CPD

This has been more difficult during lockdown, but there are still plenty of ways to keep your editorial knowledge up to date. Many local CIEP groups are meeting via Zoom and there are always the forums. See www.ciep.uk/standards/continuing-professional-development for more CPD ideas.

Anything else?

This is only an overview. If you have a question on anything not covered here – who to choose as a website host? What social media platforms are best for networking and finding new clients? – then ask on the forums! Many CIEP members are happy to share their experiences of setting up their own businesses. In August there was a lovely forum thread entitled ‘How did you get started?’ in which many members, experienced and not-so-experienced, shared stories of their first steps into editing and proofreading.

You’ll find a list of recommended resources to help you set up a business on the CIEP website: see www.ciep.uk/resources/recommended-reference-books/running-freelance-editorial-business.

Running your own editorial business can be a hugely rewarding, worthwhile and satisfying way to earn a living. Enjoy the journey!

[1] ‘Why train?’ Rosemary Roberts MBE. This article first appeared in the SfEP’s then newsletter, Copyright, in June 2000 and was updated in May 2004. See www.ciep.uk/training/why-train


Photo credits: Come in we’re open by Álvaro Serrano; Home office by Mikey Harris; Office space by Annie Spratt, all on Unsplash.

Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

 

Are you up for the challenge?

By Alison Gilbert

LinkedIn challenges are fun and interactive, and I use them to engage with my target audience. My background is in education, and I have spent years engaging with parents and getting them involved with their children’s learning. The best way I found was with a challenge – something they could do together with their child. So I adapted the same principle to my proofreading business.

Setting a challenge

To set a challenge, you need to know your audience. Who are you trying to engage with? What sort of challenge would they want to get involved in? Then make it relevant and topical. Keep up to date with recent hot topics, relevant to your line of business. People get more engaged if there is a reason or a discussion point, such as in my reading challenge.

I strongly believe that children should read every day, so I set the challenge for parents to read with their children every night for a week and at the end of the challenge share their child’s favourite story. My post was topical and people got involved and shared their love of stories. It appealed to authors, publishers and fellow proofreaders. It was my most successful post and trended on LinkedIn, receiving more than 1,000 views.

Challenges can also reflect national events and times of the year. During National Storytelling Week I set a storytelling challenge to create a story together. This appealed to my audience of authors and let them showcase their writing. However, this post was less successful. I was hoping to generate a complete story over the week. The first day went really well and I chose the start to the story. But unfortunately no one commented to complete the next part of the story. I tried posting it on different days, times and with different images – even the author of the start of the story re-shared it – but still no takers. People like the initial idea of a challenge, but maybe I was overoptimistic in attempting to build on my challenge every day. Possibly it was too time-consuming a task; so since then I’ve tried to keep each challenge manageable and easy to fit in with people’s daily lives.

On the Random Acts of Kindness Day I set a challenge to do an act of kindness. I felt it was a great opportunity to encourage people to think of others and to go above and beyond.

When creating a challenge, image choice is very important in attracting your audience to the post. I have found bold images have worked for me, and I type a clear message on top of them. Therefore, people don’t have to scroll through my text to see what my challenge is all about. I think of them as an advert containing all the basic information necessary to promote engagement.

For a bit of fun at Christmas, I set a Christmas homework challenge, to get everyone in the mood for a magical time. Life needs to be filled with moments of fun!

The Comms Creatives challenge

I love challenges so much that I undertook another company’s challenge. The 31 Days of Creativity Challenge was set up by Comms Creatives, a marketing company that runs courses to inspire creativity. Every day for the month of January, Helen Reynolds, the owner, sent me an email with a creative challenge to post on social media. I used the challenge to learn new skills, stretch myself and advertise my proofreading business.

The challenges included some outright fun and silly ones to get my creative brain in gear: creating words using spaghetti, making a picture with your meal (I created the Hungry Caterpillar using grapes and cucumbers), creating origami, choosing an uplifting song, inventing a sandwich for your hero (mine is Joey from Friends, who loves sandwiches) and writing your day in emojis. Some challenges were quizzes to find out your creative personality and what drives you. Turns out that I am a producer.

Quite a few of the challenges were to get participants thinking and talking about their inspirations. For example, creating a video about what advice you would give yourself if you could go back in time (mine were believe in yourself, everything happens for a reason and trust your instincts), writing about what inspires you, visualising your style and sharing what you believe in (I believe in a love of learning).

Part of the challenge really tested my creativity and put me out of my comfort zone, for example writing a limerick (see the image above for mine), drawing tasks (I hadn’t drawn since school), creating videos, creating a story using a plot generator, writing a poem using magnetic letters, creating a handwritten message, creating a calligram (I did a snowflake using words linked to proofreading) and creating a newspaper article using a generator.

Some of the challenges were about reminiscing about my life and these seemed the most popular of my social posts – I created a collage of photos of my life and did something from my childhood. My most successful post during the challenge was a video clip of the game ‘Mousetrap’, which trended on LinkedIn. People obviously like reminiscing about their lives too and seeing connections with others.

I really enjoyed completing the 31 Days of Creativity Challenge: I gained confidence to post regularly on social media. I learned new skills, such as how to create videos and newspaper articles, and stretched myself to be more creative. I made a lot of connections during the challenge with other people doing the challenge at the same time. It was great each day to see how everyone had undertaken the challenge and to comment on their progress. Comms Creatives regularly run the challenges and do some on other platforms too.

Why do the challenges?

Challenges are motivating to others and encourage interaction. They allow me to engage with my target audience by tuning in to what is important to them, relevant and purposeful. Hopefully, building relationships through engagement will lead to future work connections. The challenges stand out on social media as being different and fun, and people always like a challenge. They are a good way to test yourself, find out what you are capable of and learn new skills.

Have a go: I challenge you to set a challenge for your target audience. Are you up for the challenge?

Alison Gilbert is a freelance proofreader, qualified teacher and early years professional with a love of learning. She specialises in educational and mathematical proofreading. She is an Entry-Level Member of the CIEP based in Ramsbottom, Lancashire.

 


Follow the CIEP on LinkedIn! (And Facebook. And Twitter.)


Proofread by Victoria Hunt, Intermediate Member.
Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Wise owls: How I found my first client

All freelance careers start with tracking down that first client. Even the wise owls were chicks once (though probably still wise even then), and their experiences show that there isn’t just one way to go about getting that first paid project.

Sue LittlefordSue Littleford

I’ll talk about my early career, as my first clients came to me via a now-defunct route. It’s a long time since eBay had classified ads! I also picked up a couple of jobs through Gumtree. Two of my first actions on hanging out my shingle were joining SfEP and getting my website up and out there. My website brought in a few more clients who had found me courtesy of Mr Google – including a novelist I still work for some 12 years later. I also picked up a couple of jobs from what is now IM Available. But my big break was from answering an Announce that went to the whole of the membership (most go to just Advanced Professional and/or Professional Members) – I picked up my first packager client and that broadened my horizons and my experience hugely (which I promptly reflected in my CV). In the early days I also had an (expensive) ad in Yellow Pages, which I cancelled after two years as it was ineffective. But a few days before it was due to come off Yell’s website, a packager looking to hire only editors within the county found me (phew!). We did lots of work together over the ensuing years. I’d certainly advise not putting all your marketing eggs in one basket.

Liz Jones

My first client was the employer I’d just left – a non-fiction book packager. For a while I combined freelance project management (essentially continuing my old job) with working on small editorial jobs for them, alongside another major client (an educational publisher) secured via a former colleague. This all sounds too easy – and it was: it only deferred the inevitable need to find a range of clients, to mitigate the risk of working freelance. At first I suffered many sleepless nights: how would I pay my bills if the packager stopped using me? I realised I needed to take control, and worked hard to gain new work streams – in related areas via old colleagues, and also by ‘cold-emailing’ publishers and other potential clients. It took a couple of years, but I was so glad I put in the effort to market myself at that point. I felt more in charge of my career, and expanded into new areas of work. These days I still work for my first client, but only very occasionally, and I try never to be in the position of worrying about a single client dropping me. (Of course I still do all I can to retain my favourites!)

Nik ProwseNik Prowse

I was forced to find my first client, because I was staring down the barrel of a 3-month redundancy notice. At the time I was working at home, but as an employee, as a staff editor for a science publisher. I needed a change, and redundancy (I realised later) was an opportunity. After deciding to go freelance I made a list of every science publisher I could think of and emailed my CV to commissioning editors, desk editors and managing editors, with the promise of following up by phone a few days later. Most approaches fell on deaf ears. A few turned into paid work in the long term. But two came up with immediate work. One was a European journal publisher offering a very low rate but frequent work. The other was a major university press. The person I’d emailed had a book to place, on molecular biology, and I could start on Monday 16 February 2004. Which was good timing, as I became redundant on Friday 13 February 2004 (very apt). So I finished the working week as an employee and started the next as a freelancer. It made me realise that many freelance opportunities are down to luck, but that you can make your own luck.

Hazel BirdHazel Bird

My first ever piece of work as a freelancer paid £19.03 and took me six hours to complete, so I earned a princely £3.17 per hour. This was back in 2009. I was working full time as an in-house project manager for Elsevier, but I was also in the process of completing the Publishing Training Centre’s distance learning course in proofreading, and I wanted to take on some actual proofreading to keep my future options open.

The client was one of those agencies that arranges proofreading for students and academics. I believe I found them through a Google search for proofreading companies. I know that I completed a test, and I was then added to their list and offered work according to when I was available.

I worked for the agency for around eight months (I stopped after I left my job and began freelancing for my old employer). I worked up to completing around 2–4 articles per week, and by the end of the eight months I was regularly earning over £15 per hour, which I considered a good rate for someone of my experience. There were aspects of the work that weren’t ideal (such as having no contact with the authors and very little feedback), but it gave me a lot of relevant experience to help me upgrade my SfEP membership.

Louise BolotinLouise Bolotin*

My first job came from another, now retired, SfEP member. I had joined the society less than a fortnight earlier, but just in time to put my credentials in the next issue of the old Associates Available. My benefactor lived in my area and quickly got in touch to say she’d had an email from a marketing and comms company based somewhere between our two locations. They needed someone to work in-house for half a day to proofread some web copy. Did I want the job? Well, yes – of course! She passed my details to her contact at the company and the following week I found myself on a train to mid-Cheshire, where I spent several frustrating hours working for the comms company. Yup, it turned out to be a nightmare job and getting paid was also a hassle. But the point is, never underestimate the power of networking and getting your info in front of other people’s eyeballs. Despite plenty of experience, I’d only just returned to the UK after 13 years abroad and I had no contacts. I was very grateful for that first gig. Associates Available has been replaced by IM Available but is as useful as ever for picking up those early jobs that can help you start to build experience and a portfolio.

Michael FaulknerMike Faulkner

This is how I found, not just my first, but my first dozen jobs – so I recommend it as a useful approach for all newbie proofreaders! The only qualification is that you need to be up for academic proofing.

There were three stages:

  1. I worked up a good understanding of the (quite strict) parameters for academic proofreading – in this context I mean dissertations and theses by undergraduates and post-grads, not papers by academics for publication.
  2. I went through my contacts – and my family’s and friends’ contacts – for anyone with any connection, even tangential, to university lecturers in any area with which I was comfortable (I concentrated on arts and particularly law), whether academics, journalists, current students or fairly recent graduates. I was interested in the names of lecturers/profs/supervisors who I might approach, and armed with those names and the courses they taught I got the relevant contact details from their institutions.
  3. I wrote a short, practical, helpful email to each person on the longlist, explaining my qualifications/training; my understanding of what is and is not acceptable in an academic context; how I might hopefully make their life easier (obviously you can’t say this last directly but it has to be implied, possibly with humour); and how swiftly I was able to turn work around.

My first job, for a Saudi student at Kings College London, came almost immediately and I have since worked on many papers by students of the same supervisor. Same for a number of other professors, so for work on which I was able to cut my teeth this approach was pretty successful.

*Louise Bolotin died in October 2022; her contributions are much missed.


SfEP Members can find out more about IM Available by visiting the Members’ Area on the SfEP website.


Photo credit: owl Alexas_Fotos from Pixabay

Posted by Abi Saffrey, SfEP blog coordinator.

The views expressed here do not necessarily reflect those of the SfEP.

 

 

 

Editors and social media: Facebook

In the fourth instalment of our series about how editors use social media for their businesses, Sarah Dronfield talks about what Facebook has brought to her editorial life.

Facebook logo

Why and when did you start?

When I started my editing and proofreading business in 2016, I already had a personal Facebook profile so, because it was easy (and free) to do, one of the first things I did was to set up a business page linked to that account. I didn’t know whether I would find clients via the page, and to be honest I’m not sure I ever have, but I do know that it drives traffic to my website.

I soon discovered, however, that Facebook could benefit my business in lots of other ways. Early on, I found out about a group called Editors’ Association of Earth (EAE): a place for ‘editors from anywhere to meet, have fun together, and talk about the issues and challenges that all editors share’. There and in similar groups, I learned a lot about editing in ways that aren’t possible from a book or a course. This was mostly from reading advice from or having conversations with people who have been editing for decades, but also from reading the many blog posts that were shared. In fact, there were so many great blog posts around, I thought it would be useful to have somewhere they could be ‘stored’ and easily found, so early in 2017 I suggested to the EAE admins that I start a weekly thread in the group, where the latest blog posts could be shared, with hashtags so that older threads could be found again quickly.

The idea for the weekly thread was partly inspired by an accountability thread in a closed EAE group – a place for editors to share what they’ve done that week to market their business or advance their professional development. When the person who was managing this thread said they wanted to step down in late 2017, I volunteered to take it on too.

I also set up a Facebook page (and Twitter account) for our SfEP local group back in 2016; I volunteered to do this at my very first local group meeting, and I’ve been managing the page ever since.

What do you share?

On my business page, I mostly share articles and blog posts I think will be of interest to potential and existing clients; I work mainly with Welsh authors of thrillers, historical fiction and children’s books. My pinned post is a glowing testimonial from happy co-author clients, and it’s the first thing new visitors to the page will see. And of course, when I write a blog post of my own (which isn’t often these days) then I share that too. I also share news of upgrades to my SfEP membership or about training courses I’ve taken, for example.

Facebook post on the Sarah Dronfield Proofreader page about booking tickets for the SfEP 2019 conference

On our local group page I share information about group meetings and things that may be of interest to potential clients (about writing and editing generally because between us we provide a wide range of services).

When do you share?

I try to share something to my business page at least once a month so visitors can see the page is active. I avoid posting too often because I don’t want to flood my followers’ news feeds, although I’m sure I could post more often than I do without annoying people.

Our local group page is really just there to send people to the South Wales Editors website, so I only post there very occasionally.

In the EAE groups, I share the blog post round-up every Monday and the accountability thread every Friday.

Why do you do it?

I came for the marketing, but I stayed for the advice, support and camaraderie. I may or may not have gained clients from my business page, but I have had work as a result of networking and making friends with other editors on Facebook.

What about other social media platforms?

In 2016, at the same time as I set up my Facebook business page, I also set up accounts on Twitter and LinkedIn. I rarely visit LinkedIn because I don’t like the platform and I don’t think it’s where my ideal clients are. I do like Twitter though, and I actually post there more often than I do on my Facebook page. But Facebook is definitely my favourite platform because I get so much more out of it. My business simply wouldn’t be where it is today without the huge amount of information, advice and support I have received from colleagues there over the last three years.

Any advice?

Explore the many Facebook groups for editors, spend time in them and find out which ones are most useful to you. There are all kinds of groups: for all things related to editing, groups specifically for academic or fiction editors, groups that focus on business or training, and many more. You can even start your own accountability group – find a few like-minded colleagues who are at a similar stage in their career and set up a secret Facebook group where you can share your problems and successes and help one another keep on top of your weekly tasks.

Finally, and perhaps most importantly, never say anything on Facebook – or any social media platform – that you wouldn’t want a client to read, even in a closed group: remain professional at all times. I’m not saying you shouldn’t relax and have a laugh with your colleagues or ask advice on how to deal with a difficult client, but you should avoid criticising clients (or fellow editors) and try not to get into arguments – it’s not a good look. Even if your clients can’t see it (and sometimes they can), don’t forget that colleagues can send work your way too, and they will only do that if they feel you are someone who can be trusted to behave professionally.

Sarah DronfieldSarah Dronfield is an editor specialising in fiction and is based in South Wales. She is a Professional Member of the SfEP. She did many things before finally becoming an editor: office admin, archaeology, travelling. These days, when not editing, she can usually be found reading.

 


If you’re on Facebook, visit the SfEP’s page to keep informed about upcoming events, to discover interesting articles and for the occasional giggle-worthy cartoon.


Proofread by Joanne Heath, Entry-Level Member.
Posted by Abi Saffrey, SfEP blog coordinator.

The views expressed here do not necessarily reflect those of the SfEP.

Editors and social media: Instagram

Continuing the series of posts about editors and social media, Tanya Gold takes us to the world of Instagram and tells us how she turns her working with words into striking pictorial snapshots.

Instagram logo

When and why did you start?

In 2015, I was chatting with some clients on Twitter and they were raving about this social media platform that was image-centric. It sounded like they were having a bunch of fun interacting with other writers there, so I decided to check it out.

I immediately loved how visual Instagram is and how you can use it to connect with new people on a variety of topics. Since I started posting about three and a half years ago, I’ve met all sorts of cool writers, photographers, illustrators, plastic dinosaur enthusiasts, and other creatives. I’ve even made some IRL friends and landed a few amazing clients.

What do you share?

I post about the books I’m reading, interesting things that I see around town or while travelling, literary activities, and my editing life (often illustrated by my editorial assistants). If I had to sum it up in a hashtag, it would be #editorlife.

I post about a lot of things, but I know that most of my followers come and stay for my editorial assistants. I get it. They throw the best office dance parties.

Toy dinosaurs, penguins, and sea creatures dancing on a desk. The text of the post is “It's Friday 🎉 It's absolutely lovely out 🎉 We hit our deadline and sent an edited memoir back home 🎉 @jessicacritcher's amazing and badass novel is back on our desk for more editorial love 🎉 You know what that means, right? 🎉🎉OFFICE DANCE PARTY 🎉🎉 🎶🎵🕺🐟🐙🎶🎼”

I work with a lot of authors who are active on social media. And I like to involve them in my posts – tagging them when I’m working on their projects (with their permission, and always keeping it very general and positive). This means that they get more people hearing about their books and gives them an opportunity to interact with more readers. I’ve had a number of clients ask for specific assistants to be featured in posts about their book or to be mentioned in a dance party.

It’s a lot of fun to interact with clients in this way. It also encourages them to share the images or to post about me, which puts my name in front of other writers and encourages word of mouth referrals.

A toy octopus and a T-rex standing in front of a pie, holding forks. The text of the post is “I've been working on @aliarosewrites's Sweet Enough for two weeks and I've already lost track of the number of pies I've made. Readers, this book will make you so hungry 🍴

When do you share?

I try to post photos at least a couple of times a week. If I’m travelling, about one picture a day. I try to limit myself to one photo a day. It’s about finding a balance. I don’t want to bombard people with photos and I want to stay present in their minds.

For other platforms, I schedule one post a week to make sure that I’m still active  even when life gets in the way. Instagram is the one platform where I don’t schedule anything. I want the images to reflect what is happening at that moment in my #editorlife.

Why do you do it?

What I love most about Instagram is that it’s about posting original content. Sometimes, I find it frustrating that I can’t share links and articles with my followers there, but that’s also part of its beauty. This limitation makes us share parts of ourselves, which can help to encourage more meaningful connections.

And I get to talk with people about books A LOT. It’s such a happy place.

What about other social media platforms?

Just like on Instagram, I like other social media platforms for the connections they allow me to make. I love Facebook for its editor groups, Twitter for its chats, Goodreads for all the books. All social media platforms offer different ways of interacting and forming communities. It’s a beautiful thing. It’s allowed me to make so many wonderful connections.

Any advice?

All social media is about interacting with people. Find your people. On Instagram, you can do this by looking up friends or by exploring what other people are posting.

Try out an Instagram #monthlychallenge if you want prompts to get you started. Take pictures of your #catsofinstagram. Post some #shelfies. Check out hashtags that are relevant to your interests. See what other people are posting on the same topic.

Interact with strangers. You never know what amazing people you might meet.

Headshot of Tanya GoldTanya Gold is a book editor, writing coach, and literary omnivore based in Cambridge, Massachusetts. She’s been in publishing for about twenty years, and has worked on all kinds of cool books. These days, she edits fiction, creative nonfiction, and poetry. It’s been suggested that she reads too much for her own good. This might be true. Perhaps unsurprisingly, you can follow her on Instagram.

 

Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.