Tag Archives: pandemic

Wise owls: pandemic preparation

We’ve all been affected by the COVID-19 pandemic. We asked our parliament of wise owls what they wish they had known or done – in a business context – before the pandemic and the ensuing lockdown hit.

Melanie Thompson reading the SfEP guide 'Pricing your project'Melanie Thompson

For various reasons, in December/January I didn’t send out my usual ‘Season’s greetings’ newsletter to my clients and colleagues. Then in the first couple of months of 2020 I was too busy to do it (catching up from the things that had delayed me in late 2019). At the end of February I finally had time to write a blog post about my recent situation (it’s up on my website, with a rather unfortunate title, given what has happened since) and left it there for a few days while I put together a short ‘Belated greetings’ newsletter in Mailchimp to send to my contacts list.

But I was keeping a close eye on the news and, as some of my clients were in the countries that went into lockdown before we did, I never sent it.

It doesn’t seem right to send it now, so I’m going to have to wait a few more months and instead of sending a round robin, I think I will send something more individual to each person, especially as some of the recipients may no longer be working. Now is definitely not the time for cheery ‘I’m still here’ emails, I feel.

Moral of the story: don’t leave your marketing to chance!

Liz Jones

When the pandemic hit I’d managed to build up some savings, which are partly ringfenced for tax, but as the payment on account due in July can be deferred this gives me a bit of a buffer if I need it. Even more savings would have been better, however, and I plan to continue to spend less after the lockdown eases, and put away more contingency money in future. I would always advise not being dependent on one particular client for your income, to spread the risk (and it can also jeopardise self-employed status) – and having clients in different sectors is also a good idea, if possible. My tendency is always to fear the worst and try to plan far in advance to mitigate things. I had sleepless nights over the possible impact of the virus on my business back in January, so I wasn’t surprised by the severity of what’s happened or is still happening now. I do have less work than usual, but after a period of coming to terms with things I’m now actively seeking out new work and also investing in training. Despite all this advice, I think it’s important to acknowledge that this is beyond what many of us can plan for in many ways – and in my opinion, part of dealing with it is accepting that.

Sue LittlefordSue Littleford

In most ways, the pandemic has affected me little. I have no dependents, no home-schooling to do, no elderly to fret about. I’m used to living alone, and working from home. I already shopped online for all my groceries. I have a spread of clients that still want to engage me. So I’ve been able to continue with work uninterrupted, it would seem. But no! Lesson one: don’t rely on any one client for an undue portion of your income. One exceptionally well-paying, solid-as-a-rock client is now hit so hard by COVID-19 that, for the first time in nearly 40 years, they’re not going to be producing their flagship annual report. A salutary reminder not to let my client base become unbalanced. Lesson two: unusual times have unusual impacts. Although I’m fine about isolation, I’m not used to having to be isolated. My mood is generally fine, but my ability to concentrate has taken a real hit. Clearly I don’t like being told what to do! I have days when I. Just. Can’t. Even. I know enough to take it gently, put it down to the zeitgeist and crack on when I can focus again. But I thought I’d be immune to that, and it’s an eyeopener to find out I can’t think myself out of how I feel. I’m meeting deadlines, but I have learned that I really need to ensure I take good care of me in order to take care of my business.

Louise BolotinLouise Bolotin

I don’t have a crystal ball and I don’t think I could ever have foreseen such a massive upheaval to my business, and my life generally. Most of my planning for interruption is geared around a savings cushion and backing up my files regularly so I don’t lose anything. And I’d assumed personal illness would be the most likely disruptor rather than a pandemic (although I’ve not yet had COVID-19, as far as I can tell). I could never have predicted that within the space of five days my clients would have cancelled every single booking I had through to June, and I’m not alone in losing so much business. Do I wish I had bought a business disruption insurance policy? Not really. It seems many insurers are refusing to pay out on the grounds that the COVID-19 pandemic counts as force majeure or some other convenient interpretation of the small print, so I’m glad I saved the cost of the premiums.

I’ve used the downtime to invest in some CPD, but I wish I’d done it 18 months ago when I first decided I should do the course – it would have given me a broader client base and possibly kept me in work for those first critical weeks. I also wish I was already the owner of a webcam – as work-related stuff moved online, such as networking meetings, I was at a huge disadvantage. Webcams had sold out everywhere and it took me a month to obtain an affordable one. And I wish I already owned a set of hair clippers – lockdown hair on Zoom is not a good look and I’ve still not managed to buy any because, guess what, they too are sold out! Work is slowly starting to return to me, but if I’ve learned one thing it is that no matter how well you might think you have prepared for disruption it is unlikely ever to be enough if a pandemic strikes. But you can use this one to prepare for the next one. Because there will be a next one.

Hazel Bird

To an extent, for me COVID-19 has just amplified or accelerated issues I was already facing in my business. I decided a while back that I was relying too much on one big client, so I’ve spent the past few years deliberately diversifying my client base. I’m glad to have made that effort, because different sectors seem to have been affected differently by the crisis. Whereas most of my work for charities has been put on indefinite hold and a medical book is delayed while its authors focus on rather more important frontline work, business and academic clients have been more fruitful. It seems likely that things will continue to be volatile for some time, so it can help to have as many potential sources of work as possible.

One thing I do wish I’d put in place before the crisis is a pot of money specifically dedicated to training – a sort of ‘in emergency break here’ fund. I’d already determined that I’d do at least two major pieces of CPD this year – the CIEP conference and the PRINCE2 exams – but had assumed I’d have cashflow ready to pay for them when the time came. The conference is no longer going ahead,* but the prospect of a reduced workload seems to make PRINCE2 all the more logical as a target for this year. I still hope to do the exams, but a ringfenced fund might have taken some pressure off.

Mike FaulknerMichael Faulkner

Life in lockdown hasn’t been all that different, either professionally or personally. In the case of the former, I suppose this is because most of us work in our little bunkers from home in any case; and the latter, because we live in a fairly remote part of Argyll and feel somewhat isolated – we tell people we have been self-isolating for five years …

However, there is one weakness in terms of my work portfolio that the COVID-19 crisis has brought to light. A large part of my work is for either law publishers or independent novelists, and because the rate for the independents is a little higher, I have tended to refuse or pass on more of the legal stuff in the past. This has worked well but in common with a few others who do a lot of fiction, I found, rather counter-intuitively, that enquiries from self-publishers went down rather than up during lockdown. I’d be interested to hear from others why they think this should be – perhaps there will be a tsunami of enquiries a month or two down the line when the fruits of all these ghettoed scribblers’ labours see the light of day.

Whatever, I am going to make a conscious effort to maintain a more even balance in the future!


* We hope that there will be a virtual CIEP conference this year.

The wise owls pop up on the blog every couple of months to reflect on their experiences on various topics. All are Advanced Professional Members of the CIEP.


Photo credit: wrupcich on Pixabay.

Proofread by Victoria Hunt, Intermediate Member.
Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Relative density: kids and coping in the time of COVID-19

By Cathy Tingle

It’s Tuesday. I was supposed to write this blog yesterday. According to our COVID-19 routine, on Mondays my husband runs ‘school’ for my two children, aged 7 and 9. But yesterday the kids were particularly restless. They didn’t want to do the tasks set by their teachers. The younger one kept interrupting me in my ‘office’ (bedroom). There was a lot of shrieking as they chased each other around the house. Add to that the summons to buy our possessions back at their ‘shop’ (I couldn’t miss that: there was an iPad going for 45p), a surprise Zoom meeting for my husband, and some complicated new logging-on process for online school followed by my son sending his friends excited greetings (which had to be typed, finger by finger, on my laptop), and my day was pretty much shot to pieces as far as writing was concerned.

Hello again, old routines

We parents are used to the feeling that our best-laid work plans are precarious. You might be halfway through editing a chapter and the school phones to say your daughter has a tummy ache and can she be collected. You could plan an evening of proofreading but your son decides now is the time to find getting to sleep difficult. It goes with the territory.

But this prolonged uncertainty about when we can work is new for most. Or, rather, it’s a revisiting of something many of us experienced when our kids were tiny. In a recent CIEP forum thread about parenting, members described a common pattern. As a newish parent, to find time to work you rely on nap times, evenings and weekends (the last if there’s a partner or other co-carer to share the load). A little way along the line you can then add the hours that playgroups and nurseries might give you (sometimes only a couple of mornings a week, but it’s something). CIEP members reported having to take laptops or study books on family holidays.

The long and winding quest for productivity

Then, one blessed day, they get to school. Once you’ve got over the surprise that a day at primary school isn’t actually as long as you thought, and realised your most productive times of the day are not during those six hours (one of our editors only really hits her stride at 2.30pm – she has to leave the house to fetch the kids at 3pm), you get the high school years. The kids can at least find their way to school and back, but transporting them to extracurricular activities might take time. And at home? ‘The younger one [14] does seem to feel the need to talk to me about random things when I’m trying to work’, one of our editors reported. Another, whose children have now left home, comments: ‘What I learnt was that a 5-second question requiring only yes or no would cost me 10 to 15 minutes’ work. That was how long it took before I had everything back in my head.’ Bear this in mind when you’re thinking, during these lockdown days, ‘My teenagers don’t require a lot of attention. Why on earth aren’t I more productive?’

So, while we’re required to use ‘school’ hours to educate our children ourselves, many of us are grabbing evening work, weekend work, first-thing-in-the-morning work, as we did in the early years, and as many of us still do in the school holidays. One CIEP member with three children starts working at 5.30am; another uses the hour before the family stirs to answer emails and prioritise her day’s work to avoid stress later. Sometimes there is a tag-team within the parent unit, with one parent covering mornings, the other afternoons, or, if the other parent lives somewhere else, with children going away for a couple of days or more each week. If all else fails, we’re sitting with everyone else with our laptops, snatching ten minutes here and there.

No answers, just a few tips

Many people choose to become freelance precisely because of the flexibility it offers when you have a family. But many editing and proofreading parents are finding lockdown difficult, and it’s not the bare fact of spending more time with our children that’s making us feel like this – of course not. We love them. It’s the pressure of balancing working and caring that’s the problem. If we get paid by the project and don’t have time to complete projects, or we’re paid by the hour and our hours are vastly reduced, how’s that going to work out? It’s worrying, and we don’t have any clear answers, apart from to investigate any government support for self-employed people during this crisis. But here are a few tips for negotiating work and life right now.

  • If you have work, make sure your clients know your situation. Many of them will be in the same boat and will understand, but at the very least it removes the terrifying feeling that you have absolutely no wiggle room on your projects. You might not need to ask for extra time, but knowing you could in an emergency helps everyone.
  • This isn’t the time to be aiming high, so don’t put pressure on yourself to be marketing or rebuilding your website. Don’t listen to those people who talk about achieving great things in lockdown. The achievement level you should be aiming for is ‘coping’.
  • Easier said than done, but if you can, separate work and caring for your children. We often feel we do neither very well, but trying to do them concurrently just confirms this feeling.
  • If you do get a quiet few moments while they’re doing their maths worksheet or drawing a flower, tackle those mundane tasks that might help your business. Personally, I’m deleting old emails. It’s something I’ve been meaning to do for forever and it will be useful once we’re all up and running again not to have (cough) 45,958 unread messages in my inbox.
  • Screens aren’t the enemy. From the BBC Bitesize educational programmes to the fantastic Horrible Histories and Operation Ouch!, telly can educate, entertain and buy you some valuable time, and there are a wealth of online museum tours, story readings, science demonstrations and language tutorials too. It doesn’t need to be highbrow – kids will find educational opportunities in most things. When I sought reassurance that there were educational benefits to the Captain Underpants Movie, another CIEP member testified that her son had gained three things from it: an enthusiasm for writing comic books; an introduction to classical music; and an ability to execute armpit farts. All of which will be invaluable when filling in his UCAS form, I’m sure you’ll agree.
  • Take that #StetWalk, as we say in the editing world. Get out for your daily exercise with your child(ren), whether you feel like it or not. It will do everyone good, and the break from work may mean you’re more productive this evening when things are quieter.
  • When you do try to work, don’t beat yourself up if you can’t concentrate very well. This is a completely natural reaction to everything going on in the world, and something that was reported by a number of CIEP members.
  • It might be that we can accomplish more together than apart right now. Reach out to others you could team up with. One member says that one of the lessons she has learned over many years is that ‘some of the most valuable things I do in my business are not done alone; they’re shared’.
  • Sneak off now and then. Not out of your front gate: to the kitchen, or the garden, or into your own choice of fiction, or a podcast. Too often I find myself retreating to Twitter, and that ends up being far from a moment of peace. Find other ways to escape, if you can.
  • As you’ll all be living under the same roof in these conditions for some time yet, try to focus on what matters. As one member says: ‘being extra kind is more important than ever, and remembering that it really, really doesn’t matter whether they learn their grammar or long division is helpful’. Another says: ‘Every single night that your little one goes to bed fed, warm, well, and loved is not failing, whatever else might be going on. Be kinder to yourself.’
  • Get them involved in what you’re doing, if you think it will interest them. My kids have helped me find the pictures for this blog, and for the first time ever they’re helping me lay the table for meals. They even seem to enjoy it.
  • Sometimes you’ve got to throw your plans up in the air and take the opportunities life presents. And if life is presenting you with a child who wants to sing ‘The Wheels on the Bus’ with you, cuddle up in front of a movie or have a chat about Instagram (or whatever young people talk about these days), just enjoy the moment and the chance to spend some time with them.

More than one of our members reported that home schooling had been their way of life even before COVID-19 struck. They’d been down a similar path to the one many of us are now treading, and had realised that, in one editor’s words, ‘what I’d feared would be strange and isolating and terrible turned out to be none of those things. My child has blossomed, found their own path, and taught me that there are many ways to live a life, to be a parent, to educate’. Some situations might not look ideal at first glance, but they end up being rewarding in ways we never anticipated.

And so, working-from-home parent, in the words of one CIEP member addressing the other parents on the forum, ‘hugs and solidarity vibes’ to you. We’ll get there, even if it’s by a different route to the one we were expecting.

Many thanks to the contributors to the CIEP forums, who so generously shared their experiences and their child-squeezed time.

Cathy Tingle is a CIEP Advanced Professional Member based in Edinburgh who specialises in copyediting. After trying and failing to work ‘alongside’ her children, she’s offering a reduced service until they go back to school. She’s terrible at baking.

 

 


The CIEP’s forums are a great place for members to connect with and support each other.

CIEP members shared their pandemic concerns and experiences with Liz Jones in April.


Photo credits: family with tablet by Alexander Dummer; child with heart by Anna Kolosyuk, both on Unsplash.

Proofread by Joanne Heath, Entry-Level Member.
Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Freelance editing and COVID-19

By Liz Jones

As editors, we’re used to seeing the big picture as well as the small details, moving effortlessly between the two states of looking in the course of a project, or within a single page, often from one minute to the next. Our editorial eye shifts and refocuses, shifts and refocuses, until the job is complete. We are sometimes mistaken for perfectionists, but in reality we are bound by schedules and budgets, depending on pragmatism to guide us in our interpretation of the brief. We can only do what we can do. As professionals with a strong urge to make everything right, still we must accept that not everything is within our control.

Editors have been discussing these limits to what they can and can’t control in the context of the COVID-19 pandemic in the CIEP forums. As business owners we are encouraged – we encourage each other – to believe that we have autonomy. This is why we are freelance: it gives us the theoretical freedom to shape our working lives. To those who argue that it’s hard to wait for a reliable workstream to build up, we answer ‘put yourself out there, do more marketing’. To those who cite the seeming avalanche of competition for high-quality work, we reply ‘train harder, make yourself stand out’. We revere proactivity – and usually, this is reasonable. One of the measures of a successful freelancer is an ability to keep going through difficult times: to bounce back, to persist, to prevail.

But perhaps there are some crises in the face of which no amount of imagination, energy or tenacity will enable a coherent or effective response. And perhaps the social, emotional and economic shock we’re currently enduring is one of them. When asked about the effects the pandemic was having on their businesses, editors duly reported on the relatively ‘small’ details: loss of work, financial uncertainty, effect on mental health, juggling childcare/schooling, support from industry contacts, the (UK) government’s support package for workers. These are all things we can observe and measure, if not necessarily control, and people were thoughtful and generous in the responses they shared.

Loss of work

Work lost so far varies between individuals and by sector – and as some pointed out, it depends on how much work particular editors had in the first place. Some members have reported a complete loss of all work. Most had noticed a slowdown in new enquiries, especially from businesses and individuals such as self-publishing authors or academics, and many reported that projects had been delayed or cancelled. Not everyone has lost work, however. Those working in medical editing have reported more work than usual relating to the current situation, along with those working in educational publishing, as the need for teaching resources surges. Some publishing clients have been open with their freelance editors about their schedules, especially where they remain unchanged for now. Others have gone very quiet, especially when pushed to pay outstanding invoices.

Financial uncertainty

Of course, freelance work entails living with financial uncertainty at the best of times. We’re always expendable, vulnerable to the changing fortunes of our clients. But editors discussed the expectation of needing to depend on savings and investments in the coming months, if they have them, or of having to rely on a partner’s salary for support – again, if they have one. Even for those continuing to take on work, there’s more concern than usual that invoices will not be paid. (This might be a good time to start invoicing for at least part of the work upfront, for all clients, where usually we might be happier to work to 30-day terms for publishers and similar organisations.) People reported some immediate hardship, and the threat of more the longer this situation goes on.

Mental health

Most editors who answered reported that their mental health was OK – for now. Some acknowledged that it could be fragile, though, and needed monitoring. People were finding it hard to be physically separated from friends and loved ones. In terms of managing mental health, a few alluded to the medicinal properties of wine, while conceding that this could be a false friend. They also mentioned continued physical exercise, exposure to the outside world where possible, music, yoga and meditation, and pets as being beneficial. Perhaps freelance editors have an advantage when it comes to dealing with relative isolation. We are already used to working alone for long periods, and finding ways to restore our sanity and feelings of connection. People thanked the CIEP for continuing to support meetings between groups of editors via Zoom – an option increasingly taken up by various local groups. It’s possible that the immediate flurry of trying to reorganise our lives around the sudden restrictions has distracted us to the point of deferring a collective mental health crisis, but it was good to read that people are coping so far and have strategies to fall back on.

Caring responsibilities and school closures

Many of the editors who responded had caring responsibilities, including for school-aged children currently at home (and in need of some sort of schooling). This was affecting people’s working hours and causing some stress as a result. Of course many of us are fortunate in that we have relatively flexible work – but the days still have the same number of hours … and trying to look after children, provide them with some form of ongoing education and get some meaningful work done is exhausting, especially for those with younger children. Again, the restrictions on what can be done with children outside the home make things extra difficult. It may prove impossible to do anything other than the bare minimum of work in these conditions, meaning that regular activities essential to the growth of a business, such as marketing, are sidelined. It’s early days, but these challenges are only likely to increase, with no fixed end in sight. A few editors commented on the effects of having a partner working from home (where this was not usual), which can disrupt routines and put extra pressure on space.

Help from the industry

It was generally agreed that industry contacts can best support freelancers in this situation by being as open as they can about the impact of the crisis on schedules and workflows; keeping lines of communication open. This should apply in less extreme circumstances, too, but it’s especially important now. And arranging to pay freelancers on time for their work, and early if possible, is crucial. Perhaps it should go without saying, but it bears reiterating, that project managers (in-house or freelance) should only commission editorial work they can be confident of having sufficient cashflow to pay for.

Government support

At the time of writing, the UK government had offered a support package to self-employed people which should enable them to receive a grant of 80% of their average income for the past three tax years – three months’ pay up to a maximum of £2500 per month, in one lump sum. This was broadly welcomed by those it would help (though the money is not likely to be available until at least June) but, as many pointed out, it does leave key groups of freelance editors without access to adequate support or compensation. People who operate limited companies are not covered, and it also neglects people who have only recently become self-employed. The offer of support has also been made in such a way as to entrench the widespread (and unhelpful) perception that self-employed people habitually pay less tax than employees.

That’s a brief overview of what editorial freelancing in the current climate looks like, for now – the detail of our working lives in lockdown. People remain as positive as they can, but I think we should acknowledge that it is scary, and certain things do look really grim. Global events continue to unfold at a speed we’ve never really witnessed; by next week this article could look quite quaint. And as for that bigger picture – the long-term outlook, the landscape we’ll all be navigating once the crisis has passed? That remains to be seen.

Liz Jones is one of the editors on the CIEP’s information team.


CIEP members can keep in touch on the forums.

Follow your government’s coronavirus guidance (the UK’s is here).

If you are self-employed and eligible for a grant from the UK government, HMRC will be in touch.

IPSE is providing regular updates on support for the self-employed and limited companies during the pandemic.


Photo credits: Stay home Mohammad Fahim; Child and dog on laptop – Charles Deluvio, both on Unsplash.

Proofread and posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.