Category Archives: Freelance life

Information for freelancers.

Five tips for moving into a new editorial field

Are you looking for a new editorial challenge, or would you like to expand into a new area? Hazel Bird has changed the focus of her editorial business over the past few years and here she gives advice on how to enter a new field.

One of the best things about freelancing is that you have full freedom to evolve your business however you see fit. Sometimes this evolution will be leisurely – a new macro here, a new webinar there – whereas at other times you might want to grab your business by the footnotes and drag it bodily into a whole new paradigm.

Moving into a new field is one such potential business evolution, and it can be done slowly or at speed. I’ve had a go at both. After I started out in 2009, for several years I worked almost exclusively on academic content, but then over time I gradually accepted more and more work in other fields, such as a charity magazine and books on business and digital topics. But then, a few years ago, I decided I wanted to much more decisively pivot in the charity/business direction.

This post will recount some of my experiences and give suggestions on how to move into a new editorial field. Whether you do it circumspectly or more resolutely is up to you!

1 Use what you already know

The charity magazine I proofread during my slow evolution phase was the membership magazine of what is now the Royal Osteoporosis Society. I also sometimes proofread some of the charity’s materials aimed at practitioners in the field (researchers, doctors, radiographers, etc).

As a humanities graduate whose formal scientific education ended at age 16, I arguably wasn’t the best placed to work on such material. However, I was able to demonstrate familiarity with scientific concepts, terminology and editorial practices through the social sciences and psychiatry texts I’d ended up editing for my academic clients (which in itself demonstrates an earlier slow evolution, from humanities onto the edges of the sciences, albeit still within academia). I also had a strong personal interest in nutrition and fitness, which came in very handy when proofreading diet and exercise advice for people with osteoporosis.

The key thing is to know your limits. Had I been offered intensive scientific copyediting, I would definitely have turned it down. However, I felt quite confident proofreading expert-approved text – and in fact my relative ignorance sometimes came in useful by making it easier for me to see things from the perspective of the reader (potentially a person newly diagnosed with osteoporosis and with very little idea of what this meant).

2 Understand your role in the relationship

Sometimes moving fields means working with a whole different type of client. It’s therefore important to understand how clients in your new field will expect the business relationship to work.

For example, taking two extremes from my career, there are big differences between working with academic packagers and working with large non-profits. In the first case, the packager usually sets the terms and fees and establishes the standard of work required. They generally have a good understanding of how publishing works, and there often isn’t a great deal of client management needed beyond managing queries helpfully and submitting and chasing invoices.

In the second case, you’re much more in the driving seat. The client may have very stringent editorial standards. However, they may also have comparatively little practical experience working out how to actually achieve those standards. There is also more of a need to manage the relationship through onboarding, terms and conditions, and ongoing negotiation of fees.

Some of what’s expected you’ll only find out after you begin a working relationship with a specific client. However, the next tip may help you to get some clues about the field in general …

3 Know their world and speak their language

If you’re brand new or a relative outsider to the field you want to move into, there’s a world of nuance that you won’t understand (yet). You’ll need to learn all the specialist terminology – and then when and for which audiences it should be used (versus when the audience will deem it unhelpful jargon).

It can therefore be helpful to follow relevant people on social media – both practitioners (ie potential clients) and other editors who already work in your desired field. Pay attention to the words they use and how they talk about concepts. Read the kinds of publication you aspire to work on. And obviously you can pick up relevant books, attend webinars and industry conferences, and consider getting a new qualification or two. Once you start working in your new field, you might also want to add a bit of padding into your schedules where possible, to enable you to read around topics with which you’re less familiar.

Another crucial place where you need to know your potential clients’ world is in your marketing. This is one I’m still working on, but the point is to speak their language on social media and in your blog posts, quotes and so on, so that you’re identifying their pain points and showing how you can help.

4 Be prepared to be flexible

Ideally, opportunities in your new field will arrive exactly when you have time for them. Naturally, though, sod’s law means your dream client is going to send you an enquiry for work needing to be done tomorrow when you’re already booked solid for the next four weeks.

So, what do you do? You might choose to do the extra hours, especially if the new work might turn into a long-term collaboration or the fee is especially enticing. Alternatively, you might turn down this particular offer but thenceforth be more proactive, using the fact that your ideal clients are finding you as a confidence-booster to encourage you to step back from some of your old clients to make space for new opportunities.

Or you might do a bit of both. The right option will depend on your circumstances and other commitments. If you choose to dial down your current workload, it’s obviously important to ensure you have enough cashflow to tide you over if the enquiries don’t come flooding in as quickly as you hope. You can also pick your timing for doing this carefully – for example, by embarking on a chunk of CPD or a big business development project so you’re not left twiddling your thumbs if work is sparse.

5 Remember that you don’t need to be overqualified, just qualified

As Harvard Business Review says: ‘It is important, of course, to have at least some of the skills a job requires up front. But nobody should limit themselves only to positions for which they are already overqualified.’ (The article is about employed positions but the ideas apply to freelancing too.)

It’s easy to hold yourself back from new opportunities, imagining that everyone else is ten times more qualified than you or has a career’s worth of relevant experience. Our old friend impostor syndrome can have much to answer for here too. So it can help to remember that you’re not (yet) looking to be the best in your new field – just competent enough to offer your clients a sound, professional service that you can build on in the future.

Whether you move into your new field cautiously or with a bang, I’d say that the overall theme here is flexibility. It’s about using what you know but being ready to adapt your approach and mindset to a whole new arena, without making assumptions. If you can do that responsively and with imagination, putting yourself in the shoes of your new client and their readership, you’re unlikely to go far wrong.

About Hazel Bird

Hazel works with non-fiction clients around the world to help them deliver some of their most prestigious publications in areas such as charity and peace work, digital and technology, and business and leadership. An editor since 2007, she aims to see the big picture while pinpointing every detail. She has been described as ‘superhuman’ and a ‘secret weapon’, but until Tony Stark comes calling she’s dedicating her superpowers to text-based endeavours.

About the CIEP

The Chartered Institute of Editing and Proofreading (CIEP) is a non-profit body promoting excellence in English language editing. We set and demonstrate editorial standards, and we are a community, training hub and support network for editorial professionals – the people who work to make text accurate, clear and fit for purpose.

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Photo credits: header image by Jan Huber on Unsplash, tiles spelling ‘time for change’ by Alexas_Fotos on Pixabay.

Posted by Eleanor Smith, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Wise owls: Tips on becoming a trusted freelancer

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In this post, our parliament of wise owls (all Advanced Professional Members) consider the qualities that turn someone into a trusted freelancer. What keeps clients coming back to them time and time again?

Sue Littleford

Some 95% of my work is for repeat clients. I think that boils down to three things: ability, reliability and understanding the client’s needs. I’m proud of this testimonial from a project manager: ‘All safely received … And all immaculately presented as ever. I like getting jobs back from you as it makes my life so easy.’ I’ve done 39 books so far for this particular client, because, aside from the actual quality of my copyediting, the handover is orderly and complete, and provides what that client wants from me. I don’t miss deadlines and I do flag up emerging problems as early as possible.

It also helps to be organised and easy to work with, and pleasant in your dealings – who wants to work with high drama and flapping about, when you can have peace and quiet?

You don’t have to be a doormat to have repeat clients. With all of mine, I still negotiate on deadlines and on price according to the project. Only today, as I draft this, I agreed with another client an extra week on the deadline for my 23rd book for them. One of the project managers in that same client is also now looking out for books for me on particular subjects rather than sending them out to several freelancers simultaneously to see who’s available. The benefits of becoming a trusted freelancer are manifold.

If you pay attention to your customer service as much as to the quality of your editing or proofreading, you’ll be in a good place to get repeat work. I’m a great proponent of using your imagination in customer service to put yourself in your client’s shoes and, as you can see, my own clients like the results.

Jacqueline Harvey

I’ve been copyediting for over 30 years and almost all my publisher clients have been regulars. What makes them come back to offer me another book? I guess it’s because they liked what I did the last time or on various projects over the years.

A trusted freelancer must at the very least be competent. They need to have an eye for detail, a good understanding of the language, a sense of how a reader will respond to a text, good judgement and a broad general knowledge. A client wants a freelancer they can trust to do a good job and to do it within the agreed time frame.

When I accept a job, I make sure that I set aside enough time for it and complete it by the deadline. I also keep my client informed of the work’s progress and of any problems that may arise. I generally get on with the work fairly independently, but raise questions if I’m unsure about anything or if something unexpected crops up. If I can’t meet a deadline for a good reason (eg the work is taking longer than anticipated), I let them know as soon as possible and we discuss how to proceed: it may be possible to tweak the schedule or I may be able to put in extra hours to finish it on time.

Good communication and courtesy go a long way to sustaining a working relationship, and that goes for my relationship with the author too. I try to approach each text with respect and sensitivity, and to be ready to explain or justify my edits – with reference to style guides if necessary. Some authors may need to be reassured that I am there to help them prepare their work for publication rather than to rewrite it or to censure them for spelling or grammatical mistakes.

In essence, do the job well, keep to deadlines, communicate, and you should gain the experience necessary to become a trusted freelancer.

Sue Browning

I think this depends on the type of client. All clients will appreciate you sticking to an agreed timescale, but this is especially true of publishers, where your work is part of a chain of tasks. Here I suspect that meeting deadlines is the most important factor in keeping them coming back to you time after time. Beyond that, communication is important (especially if you know you are going to miss that deadline), as is working to the brief and doing a good enough job. Being easy to work with also helps. Publisher project managers are often juggling multiple projects, and don’t always have their eye on your particular ball, so keep questions concise and suggest solutions to problems to help them out.

Having a reputation for reliability works both ways – if a publisher knows you will deliver at the agreed time and that you will do a thorough job, they are more likely to stretch deadlines to fit your availability and cut you some slack if something goes wrong.

With independent authors, I find that friendliness and flexibility are key. Communication is even more important, as these clients don’t always know what to expect of an edit, so I tend to explain more, so they come to trust that I get what they are trying to achieve. One of my fiction regulars even says he comes back for the comments that I leave when editing his novels, and the academic authors I work with know I understand the pressures of university life and will always try to fit their invariably last-minute paper in, even if I’m busy. So I’d say don’t be afraid to be yourself – you can be professional and friendly, authoritative and relaxed, serious and silly.

Michael Faulkner

In my experience the first two requirements for winning repeat business, perhaps unsurprisingly, are to do the job right and do it on time!

A close third is to introduce trust and reassurance into the relationship early on – give your credentials due prominence in correspondence, yes, but level up the relationship (don’t talk up your amazing skills and don’t be deferential either); offer a free sample; only insist on a formal contract for good reason (the alternative, of covering the main things in an exchange of emails, is normally fine); don’t get hung up on deposits; be responsive; where payment is staged, make sure the client knows the final tranche of work will go out before the final invoice; and reassure the client that you will be there to help should issues arise after the project has been put to bed.

Finally, I find it pays enormous dividends, both for you and the client, if you can make a project fun. Don’t be afraid to be a little irreverent. Believe it or not, this is possible even in my specialty, which is law. Obviously you have to get a feel for the client’s sense of humour (or lack of one, which is fine) and not become a pain, but a client who smiles a lot and laughs a few times will want more of the same because, well, life and the evening news …

Melanie Thompson

Being a trusted freelancer is no different from being a trustworthy person in any other sphere. Fundamentally it’s about doing what you have been asked to do while keeping the needs of the other party in mind. For editorial freelancers (and pretty much any other aspect of life) this depends on clear communications. Here are my seven steps to successful freelancing:

ensure that you understand what is expected of you, and your client knows what you will/can’t achieve
be upfront about any constraints (I can’t deliver by Thursday, but I can deliver by Friday)
be honest about costs – be prepared for a little flexibility but remember that it works both ways
keep in touch during a project, just enough to provide reassurance that the job is in safe hands
if you encounter a problem of any kind, don’t stick your head in the sand – take action straight away
be accessible and willing to give a little free-of-charge consultancy now and then
pay it forward – if you can’t take on a job, offer to help find some other trustworthy freelancer to help out.

That all boils down to ‘be a nice human’.

But there are times when being ‘trusted’ can mean being ‘taken for granted’, so take care not to undervalue yourself. Being a ‘trusted freelancer’ for one client should not have a detrimental impact on your wellbeing, or your ability to be a ‘trusted freelancer’ for other clients.

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Photo credits: owl by Erik Karits on Pexels.

Posted by Eleanor Smith, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

A week in the life of a transcript proofreader

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Since moving to the USA, freelance editor Christina Petrides has picked up a more unusual type of proofreading work. She tells us what a typical week proofreading legal transcripts for court reporters looks like.

Court reporting in the USA

Unlike in the UK, the US legal system still relies on human court reporters – also known as stenographers – to accurately record what is discussed. (The UK system has moved to digital recording.) Think of any American TV courtroom drama and there is usually someone quietly typing away on a funny-looking typewriter – the stenotype or stenograph machine – and you’ve got the idea.

Similar to shorthand, the machine has a series of keys that are programmed by a court reporter to reflect the phrases they come across most often. These could relate to the types of cases that they report on, their location or the sort of cases they take on – eg trials, depositions, hearings (arguing legal motions) before a judge or even company board meetings – making it easier for them to quickly record what is being said.

Once a hearing or deposition is over, the court reporter will translate the text, transforming the shorthand text into English, and do a first edit. Then it’s ready for proofreading. There are specific software programs that court reporters use and proofreading can be done either

directly into the software program
in PDF format using annotations on the full file, or
in PDF but returning only an errata sheet.

Proofreading depositions and hearings

I work with three court reporters, two of whom work full time. They are based in Utah, Illinois and Florida but often work with lawyers or on cases filed in other states. Between them they work on depositions and hearings on injury law, corporate disputes, property tax and local planning meetings. They all send me a PDF file for proofreading and expect a full marked-up file in return.

The critical element of proofreading a verbatim transcript is that you cannot make any changes for bad grammar or incorrect phrasing. What you can do is ensure that a transcript is readable and clear. Nowadays, searchability is also important since lawyers will often do a search with specific words, so consistency is crucial. I use the iAnnotate program on my iPad to work and have created stamps for the most common issues or words that I encounter or use. It also allows me to type in words where I think something may be missing and to highlight text to draw attention to something that is unclear.

Is there such a thing as a typical week in court reporting?

Not really! While there may be similarities across the types of cases, each one is unique because each involves different individuals. After three years, I am a little more familiar with the lawyers that engage my court reporters most often. So I’m more accustomed to how they speak – short, pointed sentences or long, rambling trains of thought.

But the plaintiffs and defendants in every case are different. They have their own way of expressing themselves, and more often than not this is their first deposition so they’re nervous. In many cases an interpreter is involved. Some people mumble, making it harder for the court reporter to pick up the correct words, while others nod and shake their heads or say ‘It hurts here’ not realising this won’t make any sense to whoever is reading the transcript. Then there are those who don’t have English as a first language but don’t need an interpreter and have an unusual way of getting across what they want to say.

Proofreading throughout the week

Copyediting and proofreading are so different that I find I can switch between them throughout the day and week and reset my brain, keeping it fresher and getting more done than if I only worked on long projects. I tend to start my day with a strong coffee and a transcript – the double whammy fires up my mind! – and come back to it as and when I need to switch things up.

The most common issues I find are typos (which could be a mistranslation or reporter error) and misplaced or missing punctuation. Readability is key, so punctuation matters. Without changing the meaning of what a deponent is saying, I try to ensure a sentence is clear and understandable. Occasionally, if a proposed comma could alter the meaning, I add a note in the margin so the reporter knows to check against the audio; after all, they were there so will know better than me what a deponent was trying to say and they must certify this is an accurate transcript. Otherwise, inverted words crop up, homophones creep in, and double words make an appearance in most transcripts.

Scheduling transcripts into my workload

After three years, I’m comfortable with how many pages I can proofread in an hour, so it’s easier to schedule the transcripts I need to turn around into my week. The tricky part is that I rarely know what’s in the pipeline. Regular turnaround is three days, so unless I’m inundated from all three court reporters, it’s manageable. A few times a month there will be a rush job that needs a 24-hour turnaround, but my reporters will always check my availability first. Then there is the odd occasion when I need to drop everything and get a transcript proofread.

The best part about this type of work is that I have learned so much about life here: the geography of different states, linguistic nuances from one region to the next, new expressions I’d never heard of before, and how different people live their lives. I can’t live without my online Merriam-Webster dictionary link, and Google is my best friend for checking new place names and proper nouns and sleuthing for clues of what something could possibly mean or how it may be spelled. This often happens when people use industry jargon.

I got started with this work after my husband (a former proofreader who specialised in this field) trained me on the characteristics of verbatim legal transcripts and passed on some of his clients, and I’m glad I did. There are rare times when the details of a case are difficult to read about, but I love it. How could I not when I’ve got the odd malapropism to keep me amused – like the deponent who kept saying that people did things ‘of their own fruition’ – and I can literally work from anywhere on my iPad?

About Christina Petrides

Christina Petrides is a digital nomad and spends much of her time working on the road. She switched to editing and proofreading in 2017 after a career in environmental consultancy. As well as proofreading for court reporters, she edits non-fiction texts for academics and publishers, specialising in the environmental and sustainability fields.

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Photo credits: header image by WilliamCho on Pixabay, empty US courtroom by David Mark on Pixabay.

Posted by Eleanor Smith, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Flying solo: Time management for yourself and for your business. Part II: Action!

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In this two-part article, Sue Littleford takes a fresh look at time management. She starts by covering the diagnosis – how much time you actually have – then goes on to examine what can go wrong with time management, and how to counter this.

In Part I of this article I looked at the basic information you need to improve your time management – knowing how much time you have, and how much time you need. Now we’re going to run through the main ways that spanners land in the works.

We can mess things up in all kinds of ways, and others can have a very good go at messing things up for us. As with all problems, knowing yourself and making appropriate adjustments is key. It’s part of running your business to manage your time effectively (and ideally efficiently). There are several points of weakness when it comes to managing our time. I’m going to address some of them here, in no particular order.

The first step in not messing things up is spotting your weak spot. Do you recognise any of these?

Procrastination

Putting off getting started is not going to help anything, or anyone, least of all you – learn to swallow the frog (do the horrible thing) as early in the day as possible so it’s not looming over you.

I read an interesting theory somewhere that procrastination is the body’s way of telling you you’re exhausted, mentally or physically. Does that strike a chord with you?

The difference between a professional and an amateur, I discovered a long time ago, is that the professional gets on with work even if they don’t feel like it (within reason!). So, how do you actually knuckle down to work when every cell of your body is screaming that you don’t want to?

I sidle up to things. I’m not going to start this scary edit. I’m just going to … remove all the excess spaces. Maybe check the headings are capitalised correctly. I’m definitely not going to do any work. Before I know it, I’ve been sucked in and am bouncing along, merrily working. Some Cloud Club chums tried this and have attested it works for them, too.

I discovered this way of approaching things when I had essays I had to write at university but wanted to do anything else but. So, I decided, the hardest part is beginning. Skip the beginning, then!

Thus I developed The Sidle. Maybe I’d jot down a few notes for the middle bit. If I knew what I was going to be introducing, I reasoned, surely writing the introduction would be a breeze instead of the insurmountable barrier I felt it to be.

It works a treat. It worked for this article! If getting started is a problem for you, try sidling up to things – definitely not working on them, just … doing work-adjacent things.

Researchers suggest different ploys – one size not fitting all – and suggest sticking reminders in your calendar (do actually set the reminder function to thrust the offending deadline in your face) or imagining Future You faced with the undone thing and having to deal with it in less time.

Jobs not arriving on time

Aaargh – you’re sitting there twiddling your thumbs, waiting for a job, watching the start date for the job afterwards getting closer and closer. Communicate with the erring client. Get a revised date and see what you can juggle.

If the client doesn’t have the same commitment to calendars that you have, you may have to tell the client they’ve missed the boat and they’ll have to reschedule when they’re ready. Or you could decide to make a rare exception to help them out and work silly hours for a short while. But do make such exceptions genuinely rare if you want to be the one in control of your time, rather than have clients – who don’t see the whole picture – dictating things.

Jobs taking longer than expected

It happens, no matter how accurate your preparations and brief from the client were. There’s something nasty buried in the middle of the text that no one spotted, and the essential decision-maker is off sick – we’ve all been there. Aside from considering whether you need to renegotiate the fee, you need possibly to renegotiate the deadline.

However, if the job itself is as expected, and the problem lies in your estimating ability, read on …

Lack of data

This one is easy to do something about, starting right now. See ‘Using your records to price jobs and make business decisions’ and ‘Facts for fiction editors’. If you’re a CIEP member, get your work record spreadsheet from the Going Solo toolkit to get you on the right track.

If you don’t know how long things really take you, you don’t know how much time you’re going to need when you estimate price and duration for a new job. If you don’t know how much time you need to get a job done, how are you going to manage your time effectively?

The CIEP’s course Efficient Editing: Strategies and Tactics will help you discover how long the various elements of a job take you and how to put them together to calculate a probable duration – or how to work out how much of a job you can do in the time budget set by the client.

Lack of planning

Do you deliberately include wiggle room in your estimation of time? If you don’t, start right now! How much you include will be personal to you – your health, your commitments outside of work and your personal preferences. I allow at least two spare days per book, for instance. At least two.

Do you intend to be finished by the deadline, or a day or two before it? Guess which plan best allows you to deal with disruption.

Overcommitting

I’m a great proponent of saying no! Hardly anyone is ever offended, it’s truly a liberating feeling and you get to manage your time better.

Sometimes you have to say no to something you really wanted to work on, and that’s sad. Sadder is saying yes and messing up because you really didn’t have the time to do the text justice. Ditto for agreeing to too-short deadlines.

Remember – you can say no without explaining yourself, or feeling you have to provide an alternative editor. Just say ‘I’m fully booked and won’t be able to help you on this occasion.’ If you want, you can always send the potential client to the CIEP directory to find someone else.

Poor prioritising

I’ve already mentioned swallowing any frogs you have in your virtual in-tray. But there are other ways that poor prioritising can have an impact on you.

Take a look at the job as soon as it arrives, to make sure you have all the material and all the instructions, and that the instructions are workable. If you put this off until you’re ready to start and you encounter problems, you’re losing time that could have been spent doing the work – you need to allow time for other people to respond.

I always try to think of what happens next to the piece of work I have in hand. If someone else has to do something before the work comes back to me, can I arrange my work so that their bit is done first and give them the maximum time to meet the deadline?

If I’m incorporating an author’s responses into the file, then this is my line of thinking. It’s the reason I much prefer to send queries out chapter by chapter rather than when I’ve got to the end of the book.

Lack of rest

If you’re exhausted from working too long without a break, your working days are just too long anyway, or you’re living with or recovering from an illness, work is going to take longer and longer and longer. Grinding on is inefficient, no matter how noble it makes you feel.

Take the time off – nap, go for a walk in the fresh air, take a full hour for lunch – and come back ready to tackle work again with a clearer head and more energy.

The (un)expected invasion of real life

If you have allowed some of my infamous wiggle room and planned to finish the work a day or two earlier than required, then real life barging into your work life is easier to manage.
Of course, it depends on what the issue is. Some things you’ll be able to cope with because you’ve granted yourself the bandwidth to be able to deal with things besides work. Other things will be bona fide catastrophes, and a couple of days of slack built into your schedule is not going to help.

But these aren’t run-of-the-mill occurrences. If they are, then you need to pay attention to where the weak spots are that are causing the disruption and take some form of action. You’ll feel better for being proactive, and you may be able to reduce, even if you can’t remove, the impact.

Force majeure

This is the unforeseeable circumstance that stops you from fulfilling a contract. The key word there is ‘unforeseeable’.

For a freelancer, it’s probably going to be something that’s pretty devastating in your personal life. But the news is full of people to whom bad things have happened, so do include some mention of force majeure in your boilerplate contracts / terms and conditions.

Even problems short of force majeure should be allowed for in your contracts, by the way. Include clauses about what happens if the client – or you – are late delivering the files.

Lack of a disaster recovery plan

Some disasters can be anticipated. A dead computer, lost files, these are things you can plan for and take some early action.

Other disasters will be tackled via thought experiments, from which some action, or at least some ideas, may flow. What do I do if the house burns down? What do I do if my life partner is seriously ill or dies? Or another family member, or a dear friend? What will others do if I am seriously ill or die? The CIEP’s Wise Owls took a look at this, and there’s a CIEP fact sheet on the subject, too.

A lack of such preparation means that when (if) disaster strikes, the stress is so much the worse as is the loss of valuable time while you scurry around trying to deal with the problem with that increased stress level in the middle of the maelstrom.

If you’ve not yet read Part I of this article, do take a look at it if you want to figure out how much time you actually have for work, and how much work you can accept.

Over to you

What time-management ploys have worked for you? Tell us in the comments!

About Sue Littleford

Sue Littleford is the author of the CIEP guide Going Solo, now in its second edition. She went solo with her own freelance copyediting business, Apt Words, in March 2007 and specialises in scholarly humanities and social sciences.

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Photo credits: header image by Aron Visuals, Procrastination by Annie Spratt, chaos by Brett Jordan, sleeping cat by Kate Stone Matherson, all on Unsplash.

Posted by Belinda Hodder, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Flying solo: Time management for yourself and for your business. Part I: Diagnosis

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For freelancers, without the discipline of a line manager breathing down your neck and looking over your shoulder at what’s on your screen, without the structure of fixed working hours, time-management skills can get a bit flabby.

Time management boils down to three main elements: knowing how much time you have; knowing how much time you need; and not messing things up. In this article, we’ll take a look at the first two, and in a separate article, we’ll run through the not-messing-things-up aspect (this turned out to be a subject on which I had a lot to say!)

Knowing how much time you have

Take a good hard look at your week. How much time is available to work? How much time – and when – does your family need? How much time – and when – do other commitments take? How much time do you need for the essentials – eating, sleeping, household tasks? How much downtime do you need? Pro tip: do not skimp on sleeping time or relaxation time.

How about your month? Your year? Figure out how much time is available for work. That may vary from day to day, from week to week, as other commitments and wishes take priority. But come up with a basic work diary that will show you your work time, and block out the time you need for everything else. If you have holidays in mind, into the diary they go.

Researchers have figured out that five hours per day of intensive work is all you’re going to do, healthily, if you want to have a long-term career without burnout.

Do you use the popular Pomodoro technique of 25 minutes’ work then a 5-minute break? I don’t. The brain starts to lose concentration after around 45 minutes. But did you know it takes more than 20 minutes to get back into a deep-work state?

Those two figures together mean I’m not a fan of Pomodoro. Editorial work is deep work, and breaking off halfway through my capacity to concentrate, only to take most of the next work period to get back into the flow, is anything but helpful for time management. I’ve found I come up for air at around 50–65 minutes, so that’s when I take a break. I get much more work done than when I was trying to work to the Pomodoro timings.

In an ideal world, you’d arrange your work to suit your personal rhythm – are you a morning person or an evening one? It’s useful to know when you find it easiest to concentrate and work efficiently and effectively, but in some people’s lives, that’s a luxury for some future year.

Cal Newport’s Deep Work: Rules for Focused Success in a Distracted World is an excellent read for people doing editorial work.

Taking holidays: Respecting yourself

When you think of scheduling time off, what barriers do you put up? That clients will never approach you again if you’re away when they contact you? (Answer: let clients likely to contact you know you’re going to be away from your desk. One person I spoke to about this suggested putting your holiday dates in your email signature – neat. And learn how to turn on your out-of-office autoresponder for your email. Clients take holidays themselves: they’ll understand.)

Or do you have FOMO – fear of missing out – on a plum job?

Or perhaps you feel you can’t afford it. That’s more likely in the early years when you’re building up your business – especially if you’re the only or principal breadwinner. If you’re not at work, you’re not earning. That’s an argument for ensuring your fee rates cover not-work time as well as all your other overheads, something I wrote about on my own blog (the key bit is towards the end of the article).

It’s sage advice to add to your cushion of cash whenever you can – a counsel of perfection, I know, but one worth aiming for. Part of that cushion is for non-working times, whether that’s voluntary holidays, work famines or some other rainy-day need.

If you fail to take holidays because the client always comes first, then it’s time to set yourself some personal boundaries, and learn to respect yourself, and them. It’s far healthier, mentally and physically.

People who don’t have partners or children at home probably find it easier to cave in and fill a holiday week with work than those who have given commitments to other people. If this is you, is there someone you could give an equivalent commitment to? If you’re not going away, then perhaps you could book in some activities or trips with a friend?

Knowing how much time you need

Now you know how much time you have for work, how much work can you take on to fill that time? It bears repeating – do not plan to work 100% of your available time. You’ll need a buffer for the unexpected. If you are fully committed, every moment of your waking life, where’s your capacity to cope if something happens off-schedule? If you catch a bad cold, let alone anything more time-consuming?

If you’re worried about having gaps in your diary, know that you can fill them with marketing, with training or continual professional development, with reviewing your processes – all things that contribute to your business, but that are less riveted to the spot in terms of deadlines. It also leaves you the capacity perhaps to say yes to an unexpected job offer if you want to.

Know your work speed if you want to schedule jobs accurately

I started keeping stats on my work throughput as part of my invoicing system when I started freelance editing in 2007. I’ve made various improvements since then, and you’ve seen the result in the Going Solo toolkit’s business records.

After years of data collection, I know how fast I usually work on different kinds of material, what my slowest is, what my fastest is, how work from repeat clients is likely to absorb my time – all kinds of essential information.

I have, essentially, a database to compare new jobs to, which will tell me how much time I’m likely to need (and then I add wiggle room). But from the moment you record your first job, you’re on your way to building up your own database, which will just get more and more useful.

Without information on how long things take, you can’t schedule work with confidence, because you’re basically guessing.

Now you know how much time you have available, and how long various kinds of work take. If you’ve taken my advice, you’re not trying to squeeze a quart into a pint pot (a litre into a half-litre pot doesn’t have quite the same ring, does it?).

Planning a timetable

Rough out a timetable with milestones, so you know how far through the job you need to be every two or three days. It will help you work out whether the deadline is feasible, and it will draw some lines in the sand so you’ll know if you start to lag behind.

For books, I do this by printing out the contents page, and noting how many pages in each chapter, then use my knowledge of my work speed to figure out how long each chapter will take me. Then I assign each chapter to a day, or two days, depending on length and complexity.

For articles and other short pieces of writing, this isn’t nearly so complicated, but if you’re doing a lot on a fast turnaround, treat each piece as part of a larger whole – do you have to finish three today and three by the end of the week? There’ll be some kind of expectation, so jot it down so you know that you’ve done enough for today, or that you need to make an earlier start tomorrow.

There’s no need to draw up fancy charts, which themselves are time-consuming to produce. But do remember to fit your timetable around your other commitments – it has to be realistic (and include some wiggle room, of course).

Ready to read Part II of this article?

Over to you

What time-management ploys have worked for you? Tell us in the comments!

About Sue Littleford

About the CIEP

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Photo credits: header image by Agê Barros, beach holiday by S’well, diary by Jeshoots, all on Unsplash.

Posted by Belinda Hodder, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

My CIEP journey

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As she moves away from full-time editing, and steps down from her role on the CIEP information team, Liz Dalby looks back at what the CIEP has meant to her. (And what it will continue to mean in the future!)

I’ve been an editor for 24 years, and a member of the CIEP/SfEP for about 13 years. For the entire duration of my membership I’ve been a freelance editor, but I’ve recently changed career, and returned to full-time employment as a bid writer – more on which later.

Awareness of the SfEP

Although I only joined the SfEP after I went freelance, I’d been aware of it from very early in my editing career. My manager in my first publishing job handed me a slim booklet one afternoon and asked me to find a suitable proofreader for a project we were working on. This was the original hard copy incarnation of the SfEP Directory, now of course the online CIEP Directory of Editorial Services.

It wasn’t until I was working for myself, many years later, that I properly understood the value of a community of like-minded editors. I was living in rural Somerset, with my only professional contacts based in London and feeling increasingly distant and tenuous. Although I was fortunate enough to have a steady flow of work from in-house colleagues, I was aware of the precariousness of my set-up, and joined the SfEP mainly to improve my job prospects.

Finding a place in the community

However, I was soon caught up in wanting to prove myself and make my mark. I had a decade of experience behind me, and was determined to become an Advanced Professional Member as soon as possible. In fact, that turned out to be harder than I’d expected, not to mention bruising for the ego, but I got there before too long. What next? I wondered. I had a vague notion of wanting to get stuck in somehow, and perhaps even give something back.

I wrote to Gerard Hill, then in charge of the SfEP’s mentoring programme, and offered my services as a mentor. Gerard was kind enough to take me on – though, looking back, I still had an awful lot to learn myself about proofreading, let alone helping anyone newer to the profession to learn the art. But I went on to work as a proofreading and copyediting mentor for the next ten years, mentoring about 50 people in that time. I learned so much by doing this – we don’t often see the work of other editors in detail, so that was a complete privilege. I hope I helped the various mentees I worked with, too.

SfEP Council work

It was working as a mentor that got me noticed by the Council, and I was headhunted for the first and only time (so far!) in my life, joining the Council in 2013. I stayed for just a couple of years in the end. It was a fantastic experience, and I thoroughly enjoyed my work as professional development director in particular. However, it was A LOT to deal with on top of running a business full-time and dealing with two small children.

What I took from my Council experience, aside from professional development that might not have been open to me working purely as a freelance editor, was a deeper connection with the freelance editorial community. In the years since leaving the Council, I’ve tried to maintain that, and later moved into blogging about editing, both for myself and for the SfEP and later the CIEP. In this way I’ve kept in touch with the community and shared (and sometimes overshared) my thoughts on this strange and wonderful profession of ours.

The CIEP’s information team

From 2019 until now I worked on the CIEP’s information team, being responsible first for the outward-facing newsletter, Editorial Excellence, and then the member newsletter, The Edit. With the other members of the team, under the guidance first of Margaret Hunter and most recently Abi Saffrey, I’ve also written and commissioned numerous resources such as fact sheets, focus papers and guides, on all aspects of editing and freelancing.

As I mentioned at the start of the article, though, I recently decided to change career. I’ve loved being an editor (and I do still do a little editing), but for a while I’ve also known that I wanted to give myself a new challenge and try something different. A quarter of a century is a really long time to do anything, and working freelance can take its toll after a while. I’m proud of the mental resilience that has enabled me to run a solo business for as long as I have, but I knew I was ready to return to a team and feel part of something larger.

Looking ahead

I now work for a foodservice company, writing executive summaries for new business proposals, and I absolutely love the work. It’s a breath of fresh air after so long in and around publishing. I am using all the skills I’ve amassed over the years, from writing to proofreading to project management, while also being immersed in a completely new industry. I still work mostly remotely, but I’m often in online meetings, and no two days are the same. I have absolutely no regrets about my midlife change of career.

But if I’m no longer strictly an editor, where does this leave my CIEP membership? I’ve seen friends and colleagues change career in the past, and sooner or later leave the CIEP, which is perfectly valid. However, I’m not ready to go just yet. For a start, I am still taking on a few selected editorial commissions, so it would seem responsible to keep up to date with best practice, and CIEP membership helps me do that. And I’m still working with words in my day job, so membership is still tangentially relevant. Finally, I’m simply not ready to leave the community of friends and colleagues to which I have given a lot but also got more back in return. I never could have lasted so long on my own without it.

The last few years have been momentous for the CIEP, as it’s changed its name, acquired chartered status, and many things about the way it is governed and run have evolved. And for now I really want to see where the institute goes next as a fully paid-up member, not an interested observer.

About Liz Dalby

Liz Dalby has been a communications professional for 25 years – the first 24 as an editor, with a recent move into bid writing. As an editor, she worked on thousands of mostly non-fiction projects for a huge range of clients. She also worked on the CIEP information team from 2019 to 2023. She enjoys blogging about aspects of editing, writing and freelancing. When she’s not working with words, she likes yoga, running and painting.

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Photo credits: header image by Matt Howard on Unsplash, woman at a laptop taking notes by Judit Peter on Pexels.

Posted by Eleanor Smith, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Why you need to see yourself as a marketer (so that you do some marketing)

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In this post, Malini Devadas talks about why you need to see yourself as a marketer, and feel comfortable in that identity, in order to actually do any marketing. She also shares one action that you can take today to find your next client.

There’s a model in coaching that I love, which is called ‘be, do, have’. Most freelancers want to have more clients, and they know that in order to do that they need to do some marketing. So they learn all about marketing; in other words, they focus on the doing. However, we won’t do something if it is in conflict with who we see ourselves as being. If we spend our time thinking about how much we hate selling, if we feel resentful about the fact that we need to be proactive about finding clients, or if we see ourselves as someone who is hopeless at marketing, we are unlikely to take marketing action. Instead of acknowledging the root cause of the problem, we decide it’s because we don’t know the ‘right’ marketing strategy. We then spend more time reading and learning about new platforms and tactics, because that feels easy and safe compared to actually putting ourselves out there.

As a transformational coach, my job is to help editors become someone who is comfortable with marketing and who even learns to enjoy connecting with writers they’d like to work with. Yes, it is possible! Here are some steps to get started.

Be comfortable with marketing and selling

The best way we can help a writer is to edit their piece (assuming that we are a good fit for the project). So, it’s in their best interest to know about what we do and how we can help them. They may decide not to work with us, but if they don’t even know that we exist, they are being denied the opportunity to get help.

Because selling, and talking about money more generally, can feel awkward, a lot of freelancers focus on giving away free content to help writers, such as through social media posts, blogs and podcasts. This has a place; personally, I like to give away free content so that I can help those who don’t have the budget to work with me. But I also think it’s important to share the message that I can help you more if you hire me, and invite people to contact me if they want to discuss the options.

I don’t think it’s likely that you’re going to go from hating something to loving it, so I’m not suggesting that you try to convince yourself that marketing your business is your new favourite pastime. Instead, I encourage you to start by feeling neutral about it. When the topic comes up, instead of joining in the chorus of complaints about having to do marketing or how bad you are at it or criticising other service providers who sell their services, don’t say anything. This may feel uncomfortable at first, especially if you’re used to leading the chorus of complaints. But over time you will notice that you no longer have such strong negative views about marketing and selling. And that will make it easier for you to do it.

Be confident in your offer

Yes, it’s the dreaded concept of niching! Having a niche for marketing purposes does not mean that you can’t have variety in your work. But if you are connecting with writers, it is much easier for you to find the right people, and for them to have more confidence in you, if you’re clear on the problem you solve (your offer). For example, do you proofread food blogs before they are published on a website? Do you do developmental editing of romance novels for first-time authors who eventually want to self-publish? Do you copyedit PhD theses for students in the sciences at Australian universities?

Put yourself in the shoes of a writer who thinks they might need help to reach their goals. If you don’t show empathy for your clients then it will be hard to write content that will appeal to them. If you spend all your time talking about the editing process, it is hard to connect with people, because many people outside publishing don’t understand what editing actually is. Instead, you want to be talking about things that matter to the people you want to work with.

And if you’re not sure what matters to your ideal clients, find some of them and ask them!

Be open to receiving more money

It may sound ridiculous, but it can be hard for some people to receive money. Here are some signs that you might be one of these people:

You stall on sending an invoice because you feel bad, especially if the invoice is for a lot of money (even if the client is happy).
You feel guilty about how much you earn compared to other people (eg parents, other family members, people with ‘more important’ jobs).
You feel bad about being paid for work you enjoy.
You think that people who earn a lot are greedy.

There are any number of limiting beliefs out there when it comes to money, and these can have a huge impact on how we run our business. Over the years, many editors I have coached have been shocked to discover all the negative thoughts they have about money.

Next time you find yourself criticising someone about their rates or making assumptions about what a potential client is willing to pay you, stop and consider how these thoughts may be hampering your business.

One action you can take today to find your next client

The easiest way to find a client is to start with your existing network, even if it is tiny. Here’s a script that I have used (and that has worked!) when I’ve needed more clients. You can use it to email someone you know.

Dear

[Some kind of introductory remarks.]

I wanted to let you know that I have recently started an editing business. I help [type of client/publication and the problem you solve].

You can find out more at my website [insert link]. (If you don’t have a website, just include any relevant information at the end of the email.)

If you think you might need my help, I’d love to make a time to chat about it. Or, if you know someone who might benefit from my services, I’d appreciate you forwarding this email to them.

[Some kind of sign-off.]

That’s it. Don’t overcomplicate it!

If you’re struggling to send one email about your business to someone you know, this is an opportunity to look inwards and work out what the fear is that is getting in the way. Because until you uncover and deal with that, it’s going to be difficult to do the marketing that you need to do to grow your business.

This is not so much about expecting this one person to respond and offer you work. Statistically, in fact, this is unlikely to happen (this is why we need to tell lots of people about our business, to increase our chances of finding work). Instead, it is about taking responsibility for your business and telling the universe that you are ready to meet more of your ideal clients.

Going forward

Remember, so many writers need your services! But they can’t get help for their manuscript if they don’t know that you exist. Spend time building connections with your ideal clients and let them know how you can help them. Before you know it, you will be getting enquiries from people you want to work with on projects you find interesting.

About Malini Devadas

Dr Malini Devadas has been an editor since 2004 and a coach since 2018. Over the past five years, she has been helping editors learn to enjoy marketing and selling so that they can find more clients and earn more money. Malini takes on a few 1:1 coaching clients when her schedule allows. To find out more, you can email Malini (malini@mdwritingediting.com.au).

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Photo credits: green shoot by PhotoMIX Company; megaphone by Andrea Piacquadio, both on Pexels.

Posted by Sue McLoughlin, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Wherever you go, there you are: Not-so-new learnings from parenting and editing

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In this post, Ayesha Chari shares her experiences on running a freelance editing business while bringing up a young child. She opens up about her struggles to juggle work and childcare, some of the ways she’s had to adapt her work routines, and the things that have helped her to get through it all.

Acknowledgement: with thanks to clients and colleagues who’ve made safe spaces for conversations over the years. This is more personal than I wanted it to be, but I hope sharing will make someone somewhere feel they’re not alone. And that we can learn from each other if we let ourselves find community, even when we least expect it possible.

My four-and-a-half-year-old is coughing away as I attempt for the umpteenth time to write a sentence beyond the blog heading (which, at the moment, reads ‘CIEP blog’, but I hope will be cleverer by the end of this, if that comes). The noise from their tiny hands rumbling a box of classic Lego pieces in search of the perfect one for the pizza-delivery truck they’re building is deafening. The TV is playing today’s game of the ICC Men’s T20 World Cup 2022, silently. The partner has taken care of breakfast, cleared up and is going out for a quick haircut before the rest of our day unravels. Another device in the house, I’m not quite sure where, is playing Bollywood songs I’m annoyingly humming in my head on and off every time I get distracted from writing the next sentence here* or trying to figure out how many more days I should wait before getting the child seen by the professionals for the cold and cough that never seem to go away fully now that they’re in school.

(*It has taken me so long to focus that now the game has changed from whacking a ball with a bat to kicking it around furiously for 90 minutes. I hope you will be reading this before the 2022 FIFA World Cup trophy is won, but don’t be surprised if it’s well into the New Year!)

Yes, school. Who’d have thunk I’d be a four-and-a-half-year-old parent and still wondering how I got to where I am, where we all are as a family?! That I’d also be decently self-employed for now nine years and finally ready to call what I do a business. It feels like it was only yesterday that I took our sleeping cuddle-bundle to their first CIEP (then SfEP) local group meeting in person. Together, we’ve since attended nearly three years of regular virtual meetings, fewer in-person ones because masked life, one in-person annual editor conference, three virtual ones, and several editing and business-related webinars. My child’s also been a massive part of everyday editing – it’s about cooperation, I’m learning – and has even got surprisingly excited through my website-building journey last year. So, what, if anything, is this really about?

The not-so-brief backdrop

The year before parenthood was my first financially productive year in five years of freelancing. (New editors: sometimes it can take a while; hang in there, it’s well worth it.) It was that which helped me decide I wanted to stay self-employed and not fill in another full-time editorial job application. Ever.

I was already an Advanced Professional Member of the now CIEP, had committed to training regularly, was relatively active in the editorial community of colleagues-slowly-becoming-friends, and had regular clients who promised to be in touch as soon as I was ready to end maternity leave.

They kept their word, and I was officially back at work as an eight-month-old parent–editor. Without family or friends nearby to help with occasional dailyness, I struggled. We struggled. My workday started, reluctantly, when my partner took over child and house after his full day at work. I’m a morning person (as is the little person, so far), and though I get by with less than average sleep in general, this shift in routine was painful. I struggled to settle into any sort of rhythm, hated working in chunks of time not in my control, felt miserable not being able to take on as much work as I wanted to. The list is long.

The silver-lined obstacle course

A few months in, when the new parenting–editing work routine was beginning to feel a little less frantic, comfortable even, my partner’s work circumstances changed and we found ourselves doing weekdays apart and weekends together as a family. My workdays became night shifts and weekends, and grocery shopping, laundry, essential and non-essential household sundries had to be reorganised. We were maze runners, again.

But there were silver linings. I’ve had the most understanding of clients, a couple of whom were in similar situations as new parents and carers, and eternally supportive colleagues at the end of a direct message or even a phone call if I dared. It felt reassuring to know we were going to help each other get through each assignment one day at a time. Courses have got done, learning has happened, calamities have been overcome and tides ridden, new clients have had work published successfully, deadlines have been met, conferences and meetings have been attended, old tricks shared and new ones picked up, illnesses have been survived, growing confidence in business acquired, and food and laughter have made it to the table among family, friends and strangers even.

The pandemic, as all of us have experienced, magnified the hurdles, with or without children in the mix, with or without much change to daily routines for those with an already functional bedroom or under-the-staircase office. At a cost both personal and professional. But the editing communities that I’ve made my home show me every day that we’re in this together.

Lessons learnt and unlearnt

Clients and deadlines – the relationship puzzle

Emergencies and planned family time both need accounting for. As editors, we all know we’re cogs in the publishing/communications landscape we work in. We take pride in meeting those deadlines, many of which every now and then are not met by others in the same chain. Quite possibly with valid reason and for causes beyond their reach. Yet, we go into a flap when one creeps up on us. The uncertainties of parenting and other caregiving responsibilities make it trickier to plan around deadlines, holidays, rest and recuperation.

For me parenthood has reinforced the importance of being transparent about what I can/can’t and will/won’t do. The boundaries I set for myself help to create realistic expectations with clients. I share as many or as few details as I want to, but if I need time off I let my clients know as early as possible – whether my child is unwell (which can happen overnight), I’m planning CPD time off or I’m unavailable at fixed times of the year. When agreeing deadlines with author-clients specially, I ask if they have other commitments – caring responsibilities, travel, work – and require buffer in the schedule. I make sure they’re comfortable sharing if the need arises and set ground rules about communicating openly and often, especially when a change that may affect the editing project is anticipated.

If the ongoing pandemic has taught us anything it is that we’re all human, that life happens, that priorities lie on an ever-changing spectrum. Extrovert or introvert, people thrive in relationships, in community. Children are brilliant examples of the natural need for human connection. My work is as much about editing as it is about communicating, clearly and well. I’m a strongly opinionated introvert who’s on a mission to learn to be unafraid of sharing, of having difficult conversations and of collaborating consciously. Build your editing business on relationships, not textbook rules.

Scheduling – flexibly firm routines

Changing, erratic routines come with the territory that is parenthood. It’s one of the first lessons in the role. Not a pleasant one if like me you thrive on being in control. Not fighting the change makes dailyness slightly less painful. Guilt – for working too much, letting your child cling to you, not working enough, letting someone else care for your child, for yelling, not being firm enough, for sleeping or even eating that last cheese slice/cookie – will come and go. That is reality too. See it for what it is and let go.

In late 2021, a 12k-words-long article that should’ve taken a few hours’ work took a very guilt-filled, tearful two weeks to edit. If I took my own medicine, the matter would’ve been easier to close the chapter on a year later. I know now it won’t be the last, only that moving on will happen with a smidgen less anger. I fought with myself to make the most of my peak productive morning hours, but ended up swinging between tears and fury by the end of daylight hours because I hadn’t edited anything, hadn’t ‘worked’. Not even when the child was asleep and I’d planned to send those emails, clean up files, sort author queries. Vicious cycle until I realised that I was still efficient, just in a different way from what I was used to. It made the editing at night so much smoother: slower but simpler. Routines as a family change with time, age and circumstances. Being flexibly firm is a middle path worth trekking. Unnatural-to-you rhythms can be your friend if you prioritise you in the equation.

Juggling tasks – caregiving versus business

I’ve worked around caring for others, older family and ill friends before. But a little human who needs 24/7 attention of some form is a different juggling act altogether. So, how do you handle the responsibilities? I’ve found (re)prioritising is a constant and perfection a myth. Doing a job well involves managing one’s own expectations and self-care too. Think about whether and how you can share tasks with a partner, with other family and friends, or pay for professional care.

Being not OK is not OK. Running a business and childcare (read: life) don’t come with manuals and are not meant to be in constant opposition. It has taken lots of trial and error for me to get comfortable with what works for us as a family and for me as a self-employed parent. If I could mass-produce sticky-notes for new parents, they’d include ‘Ask for help’, ‘Don’t apologise for having a child/being a parent/having needs’ (in check boxes), ‘Ask for help’, ‘It’s OK to be not OK, but also not’, ‘No rights and wrongs’, ‘No guilt’, ‘Go outdoors’, ‘Work or life, seek help’ (yes, again). Parenting and editing aren’t mutually exclusive: which takes priority when depends on your circumstances.

Superpowers – multitasking ninja or specialist wizard?

Parenting, editing and running a business require all the superpowers of the universe and some. No fooling anyone! Have I got said superpowers? ’Course not. Has my ability to run a business changed since parenthood? Of course it has!

I’ve got more confident in recognising that with responsibility comes power (or is it the other way round?!) – the power to choose when and how to multitask, to focus, (re)train, specialise or generalise, who to work with, what to work on and which services to offer. The power to know when to take time off, how to organise schedules, when to let the laundry pile and the dust collect or hire help with housework, when and how to turn down projects, how to delegate. Even how to put on those trainers and run round the block. (What I’ve not been able to do is figure out how on earth you listen to a podcast while ironing or cooking.) Whatever your superpower, don’t be afraid to restructure your business to suit your family’s needs.

Helpful reminders – editing and parenting

Cliché and all, but find your people. Join that professional network, care and share. Build a strong referrals list of colleagues for when your juggling is wobbling. Your clients and colleagues will be grateful. CIEP, ACES, EFA, Editors Canada, IPEd, MET, Sense, ICF, PEG South Africa are all welcoming communities meeting different needs. Find a good fit for you and your business.
Plan for eventualities, money and time-wise. Broken bones, illness (sudden or otherwise), school and non-school events, loss and grief, special-O days (birthdays, first-time days). The inventory is endless. Prioritise, compromise, get help, slow down to snail’s pace.
Practise efficient editing. Leave buffer time for all projects as default, then add some more. Have healthy money chats. Use tools and tech to make life easier but don’t hesitate to unplug whenever you need. Make time for yourself mindfully, even if five minutes (mine is when I brush my teeth).
Make practical changes. Adjust your work space to make it child-friendly. (You will have to share the colourful pens and good stationery sooner than you realise!) Set reminders around your child’s activities and school routines. Use a simple planner to accommodate work and family. Involve your child in your work like they involve you in their play. (Mine is an expert scanner and knows when to flip document sides in the machine.)
Find other parents – they need you as much as you need them. Look online but also ask about events in public spaces like libraries, community centres, activity clubs, neighbourhood facilities. Ask your healthcare providers for local networks. Ask parent-friends and parent-colleagues.

For more practical tips, check out coach and fellow-editor Laura Poole’s Juggling on a High Wire: The Art of Work–Life Balance When You’re Self-Employed. It is an excellent, essential read for all who work freelance, with a separate section on ‘Caring for Others and Yourself’ and a chapter on ‘Working at Home When You Have Kids’.

Open forum! Share your favourites and anything that has helped you as a parent and editing business-runner.

About Ayesha Chari

Ayesha Chari is an Advanced Professional Member of the CIEP and an independent editor specialising in sensitive editing of interdisciplinary academic writing. When not helping scholars solve content and language problems, she can be found helping undo extra tight Lego bits, hiding glitter, dreading the next dress-up day in school as much as muddy puddles, excitedly jumping at every new word her nearly five-year-old reads (now often in Mama’s emails!), and teaching them to identify constellations in the night sky, among other things.

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Posted by Eleanor Smith, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Editors don’t just spot typos: Breaking down the editing stereotypes

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Are editorial professionals just hard-hearted pedants? Of course not! Julia Sandford-Cooke looks into four common misconceptions about editors.

When a content creator asks ‘Why do I need an editor?’, it can be hard to know how to respond. We’re so good at quietly enhancing the clarity of texts that our role is often overlooked altogether. The CIEP, of course, is doing a fine job of raising our profile, but editors also have a responsibility to demolish the common stereotypes about our work that make many writers reluctant to hire editors.

Stereotype 1: Editors just spot typos

Even a little research reveals that this is not true. Scan the list of courses offered by the CIEP. Flick through the 12-page CIEP syllabus for the basic editorial test. The word ‘typo’ does not appear but the phrases ‘professional practice’ and ‘editorial knowledge and judgement’ do. The CIEP’s members are described on its homepage as ‘the people who work to make text accurate, clear and fit for purpose’. That is a broad description. Clearly, there is far more to being an editorial professional than just ‘correcting mistakes’.

Stereotype 2: Editors are the grammar police

Editors and proofreaders may suggest many types of amendments, and some of these suggestions may involve correcting grammar. Good editors and proofreaders will do so respectfully and sensitively. We don’t make judgements about the writer’s education or background. We don’t set out to destroy the writer’s self-confidence or impose our own style of writing on theirs. We won’t force the writer to make the changes we’ve marked up. They are just suggestions that we believe, in our professional capacity, will make the text more effective in achieving its purpose. The writer isn’t obliged to accept them (unless they have been commissioned to write to a specific brief).

We appreciate that seeing a screen of red Track Changes can be intimidating. We know that it can be dispiriting to be told that that long-incubated text is not quite ready for publication. But we are on the writer’s side. It should be more a partnership than a hierarchical relationship, in which we respect the writer’s vision and the writer respects our expertise.

Stereotype 3: Editors are too expensive

‘Expensive’ is a relative term. A good edit or proofread is an investment but budgets are often tight. Several hundred (or thousand) pounds is a lot of money to find, even for established publishers – in some cases, the rates they offer editors and proofreaders have actually reduced over the years.

A self-published author once told me that they’d had the budget to commission either an editor or a cover designer and had opted for the cover designer, believing that marketing was more of a priority. After all, when a book catches your eye, you’re likely to buy it before you read it. But reviews on sites such as Goodreads and Amazon, and old-fashioned word-of-mouth recommendations, also generate sales. When a reading experience is spoilt by inconsistencies, errors and impenetrable prose, those positive reviews and therefore those additional sales will not materialise.

If a client baulks at my fees, that’s their prerogative, just as it’s my prerogative to turn down a job that doesn’t meet my minimum hourly rate. Editorial professionals are running a business and need to pay the bills. And my quote for ‘doing the work’ includes not only the time taken to do the work itself but also 25 years of editing experience, both in-house at publishers and as a freelancer. Factors other than long service may also be significant. For example, those who became editors after a successful career in another field may apply the knowledge from their previous roles and qualifications to provide a specialist service, such as for legal or medical texts. Clients are paying for that knowledge, just as they would for the services of a plumber or solicitor.

Stereotype 4: Editors have been replaced by AI anyway

Artificial intelligence (AI) seems to be everywhere these days. Can computers do what editors do? Well, some editorial tasks can be performed by software. Microsoft Word has an ‘Editor’ function that suggests ‘refinements’ to aid such aspects as ‘clarity’, ‘conciseness’ and ‘inclusiveness’. The popular app Grammarly promises ‘bold, clear, mistake-free writing’. And editors themselves use a variety of tools to help them work efficiently and accurately. Few of us would contemplate copyediting without running the trusty PerfectIt or our favourite macros.

But extracting meaning from text requires not only an in-depth knowledge of the ‘rules’ of language and punctuation but also an ability to put ourselves in the heads of readers to identify what could be clearer, what could be missing, or what could be cut. We’re not merely correcting grammar and typos – we are interacting with the text, raising queries where we believe it could be made more effective. Our checks may involve formatting and presentation – for example, checking that a page layout is balanced – or they may be to do with the content and the way the argument is expressed. None of these aspects have yet, to my knowledge, been fully grasped by a computer.

Again, our personal experiences bring a very human dimension to the act of editing. Our thought processes have quirks and tangents that are difficult to program. We look at the big picture, as well as the details, and there are subtleties in language and meaning that cannot quite be quantified by a machine. We use editorial judgement to get that balance right.

In any case, as a writer, I’d much prefer to engage with a real person with real opinions. Real people will be the readers of my published work, after all.

But don’t just take my word for it. Download this focus paper, ‘Imagine … an editor’, by the CIEP’s honorary president, David Crystal, to read his inimitable take on the importance of editorial professionals. His argument is far more eloquent than mine. Perhaps I need an editor!

About Julia Sandford-Cooke

Advanced Professional Member and CIEP Information Team member Julia Sandford-Cooke of WordFire Communications has clocked up nearly 25 years in publishing. When not editing textbooks, she posts short, grumpy book reviews on her blog, Ju’s Reviews, and would like to get on with writing her novel if only work didn’t keep getting in the way.

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Photo credits: header image by Pixabay, typewriter by Suzy Hazelwood, both on Pexels.

Posted by Sue McLoughlin, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Flying solo: Networking for business support

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In this Flying Solo column, Sue Littleford looks at ways in which we can step outside the editing and proofreading bubble when it comes to networking and professional development.

Networking with editors is great – we all share similar interests and can support one another about editing and proofreading. However, what about networking with freelancers/small business owners/solopreneurs/sole traders in other fields, and the organisations that serve them?

Besides developing your editing skills, you need to keep up to speed with managing and marketing your business, and quite possibly stiffening your spine when it comes to pricing and negotiating.

Here are a few of the places I network for the business side of my business – as I live and work in the UK, these examples are going to be UK-centric but I hope they will spark ideas of what to look for, for those of you living elsewhere.

IPSE

For networking, IPSE (the Association of Independent Professionals and the Self-Employed) is my big hitter. The pinnacle of its networking is the annual National Freelancers Day one-day online conference, free to members and £40 for non-members (in 2022, with early-bird discounts also available). The next one is 15 June 2023.

Aside from a series of strands of presentations and workshops, there are plenty of opportunities to talk to fellow delegates in workshops and in the informal virtual meeting rooms. The related app also allows you to join up with people. Who knows – you may land your next client! And even if you don’t, you may find the ideal person to design your new website.

Aside from the flagship event, throughout the year there are webinars on everything from managing stress to making tax digital, plus offers and consultations; and IPSE continues to campaign for better treatment of freelancers, contractors, sole traders and the like. Until a recent government U-turn, they had successfully campaigned to ditch IR35 but for now their fight continues.

I’ve only known them during Covid times, so can’t comment on in-person events but local meet-ups are happening again. In the last 12 months, IPSE has held more than 100 online events and its events calendar gives a flavour of what is to come.

Small Business Britain

Small Business Britain has partnered with Lloyds Bank Academy to provide webinar training relevant to small businesses (including on finances, marketing and wellbeing) and has just launched a helpline to support sole traders, small businesses, freelancers and so on with specific and general confidential help and support.

SBB has also partnered with Oxford Brookes Business School to provide a Sustainability Basics programme.

Aside from supporting sole traders and small business owners, SBB campaigns on a range of issues, like equality, diversity and inclusion, and provides opportunities to act as a mentor, paid or unpaid, ‘within our campaigns and with our partners’.

Social media: LinkedIn, Facebook, Twitter and so on and so forth

I’m no devotee of social media, being on LinkedIn and Twitter and that’s it, but there’s no doubt that editorial groups spring up there. But instead of just checking out editorial networks, look for those that relate to freelancing and small business owners.

Follow accounts that relate to marketing, freelance support and any other aspect that interests you, and see where that takes you in terms of active community and insider info.

Being Freelance

Steve Folland of Being Freelance offers all kinds of content on, er, being freelance. Here, editorial and business worlds collide, as he was kind enough to come to speak to the Berkshire CIEP local group in June 2022.

He hosts a community on Facebook (I’m not a FB user, so can’t comment on this – if you can, pop something in the comments for this post!), offers training by video for new freelancers, has a vlog and podcast, and a shop with freelancery delights (I have a non-employee-of-the-week mug and coaster) and he also has on his website a directory of freelancers.

BookMachine

BookMachine often partners with the CIEP and has an online community, discussions and training events online and in person for all things publishing.

Places I’ve heard of but not tried

Atomic.
Freelance Heroes.
Leapers supports freelancers and the self-employed in their mental health and has a Slack group as well as resources.
Reddit has a freelancers’ subreddit.

Other non-editorial places to hang out

I get emails from a number of other organisations and people to keep me up to date with what’s going on with the business end of my business, although they don’t necessarily offer true networking opportunities, at least as a rule. Here’s what lands in my inbox:

Louise Brogan (on LinkedIn)

Louise is a speaker on all things LinkedIn, and provides video tutorials. She also offers one-to-one tuition and private coaching on using LinkedIn to your best advantage.

Karen Webber (on marketing)

Karen, of Goodness Marketing, doesn’t believe that marketing should make you cringe – if it does, you’re going against your personal values, so you need to change tack and align your marketing activity accordingly. She offers training (at astonishingly reasonable prices) and sends weekly advice emails on how to market comfortably but effectively, and she blogs, if you want even more.

Jeremy Mason (on video for marketing)

I’ve seen Jeremy speak at a couple of online events in the last year, and he is fun (as a freelance TV cameraman, he also works on Strictly!) and exceptionally knowledgeable about getting into video to support your social media and marketing with practical advice on the tech, good framing of your shots and the actual content. He offers downloadable resources and training so that you can make videos that get your message across effectively.

Robin Waite (on pricing)

I’ve seen Robin present, too (at the National Freelancers Day conference 2022), encouraging us all to be fearless with our pricing. He has books and courses, and has an emailing list that gets new content roughly once a month.

Janene Liston (on pricing)

Janene, AKA The Pricing Lady, is another who offers coaching, consultancy and resources to understand your attitudes to pricing (especially if you are timid around pricing), and her occasional webinars are incisive and thought-provoking to get your mindset on the move.

Hub Balance (business and wellbeing)

This is one I’ve not yet got to grips with, although it’s been on my radar since the summer. Hub Balance offers two strands of toolkit on its website, for business and for wellbeing, aimed at small business owners, freelancers, sole traders and the like, focusing on creatives (editorial counts as creative). It talks about community, but at the moment that just seems to mean account holders – if you know more, bring us up to speed in the comments. The toolkits look useful, and they’re on my CPD list.

In-person and other local networks

Check out opportunities for in-person events, if you like them. Chambers of commerce are often a good starting point, and organisations such as IPSE run local meet-ups, as I’ve mentioned.

Investigate local business support groups, too.

Finally, as part of managing your business is effective marketing, do consider going to conferences that relate to your subject niche, for three reasons: keeping the knowledge of your field up to date; being able to say so in your marketing materials; and networking with potential clients.

Where do you already network?

If you already have places to go, online or off, why not pop ideas and links in the comments, so people can join you? At the National Freelancers Day conference in June 2022, for instance, I did spot three other CIEP members. Why not make that many more of us next year? Non-UK folk are particularly welcome to add networking ideas and links for their own locations.

About Sue Littleford

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Photo credits: header image by Joshua Harris, presentation by Matthew Osborne, both on Unsplash.

Posted by Harriet Power, CIEP information commissioning editor.

The views expressed here do not necessarily reflect those of the CIEP.