Tag Archives: collaboration

What motivates you in your job? What’s the first thing that comes to your mind when you open a manuscript you’re about to start working on? When sparring with an author client over points of style or the order of chapters, who or what is at the forefront of your mind? Is it the reader? The text? Is it your professional ego (however unacknowledged)? Or is it, perhaps, the author?

I’m going to be bold here and submit that success of any professional in any job comes down to the success of the relationships they can build. ‘Know your clients’ is being drummed into us as the single most important rule of business. Who are those clients? And what do they really want from editors they invite into their creative process?

Not long ago, I met with one such client group – writers. I asked them about their expectations and worries around working with an editor and, very generously, they responded. There was a lot for me to digest, not least one biting comment from an author feeling like they were just ‘a mark for additional income on the side’. Ouch! I hope none of my clients ever said that about working with me, I thought.

So let’s look at the feedback in a bit more detail. Several themes came through particularly strongly: collaboration, expertise, empathy and trust. Of those, the majority aren’t easily quantifiable. It’s hard to know after just one email exchange what it’s going to be like to collaborate on a book edit, which can take months. But I believe it is worth trying. In the authors’ words: ‘I’ve always wanted a collaborative effort with somebody honest and enthusiastic’; ‘I would prefer to have an active part in all decisions regarding editing’; ‘I would expect a partner’.

An interesting insight for me was that, perhaps contrary to what myriad self-publishing services would have us believe, the traditional publishing route is still the goal for many authors, even those just entering the field. For that, they need to impress the gatekeepers – agents and commissioning editors: ‘Agents can be very picky.’ A helpful steer is what they’d seek from an editor: ‘I would like to work with a well-connected editor who can help me get published’, ‘I think the editor needs to have an in-depth understanding of what agents and publishers require’ and ‘I’d want someone with … an eye on the market to … give [my work] its best chance of publishing success’. This type of service can come in the form of agent introductions, collaborations with various publishers or providing well-researched, well-grounded market advice. What that would mean for an editor is cultivating relationships in the publishing world: networking, learning the ropes (by taking part in seminars, webinars, book launches, author meetings), going to conferences and being aware of the latest publishing trends. It can add another string to your bow and quite an exciting one at that.

Perhaps less surprisingly, authors are also interested in the more down-to-earth editing know-how: ‘guidance on structure and plot’, ‘help [me] polish the work’, ‘make sure that the work is structurally and grammatically correct’, ‘an informed point of view’. These are all skills we learn by taking part in CIEP courses and other editorial training.

Then, there are the concerns of putting their work into the hands of another. These to me centre around that most intangible of qualities, trust. ‘How to find a good editor?’ was a theme that came through a lot in the comments: ‘finding the right chemistry and a mutual respect’, ‘I worry that I might get the wrong editor who won’t see the book the way I do’, ‘[I’d worry] that the working relationship wouldn’t be strong’. I feel these come down to what the artist Louise Bourgeois called ‘the final achievement … communication with a person.’*

When I shared with her that I was working on this blog, writer Lauren McMenemy responded with an elegant reflection:

‘The relationship between author and editor is almost as important as that between the author and their story. The editor is the one that can get the piece polished – not perfected – and ready to set free, which is the author’s goal. The delicate balance between helpful and pushy is one the editor must carefully tread, but we as authors must also be in a mindset to trust our editor and know that we’re both working towards making the piece the best it can be.’

Taking the time to understand our client and their needs, having clear terms of service (so that both sides know what to expect) and making sure they feel they can trust our editorial expertise are all at the heart of a fulfilling relationship with our authors. If you can top that up with advice about what can get an agent interested and what can help an author get a foot in the door and win them a publishing deal, you’re guaranteed a host of satisfied clients. And your professional ego will thank you, too!

*Cited in Siri Hustvedt (2017) A Woman Looking at Men Looking at Women, London: Sceptre, 27.

I thank Sutton Writers, who hosted me at their meeting in January 2020 and provided invaluable insights which inspired this blog. Lauren McMenemy is one of the group’s coordinators.

Kasia Trojanowska is a copy-editor, proofreader and text designer, an Advanced Professional Member of CIEP. She’s incurably curious about the world of publishing and is always looking for ways to be more helpful to the editorial and writer communities.

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Photo credits: Cogs by Bill Oxford; pencils by Joanna Kosinska, both on Unsplash

Proofread by Andrew Macdonald Powney, Entry-Level Member.
Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Working with an editorial assistant: the practical details

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By Cathy Tingle

In a recent CIEP blog I talked about the benefits of working with an assistant, which really came down to three things: speed, safety and society. I complete more projects in the limited time I have; I feel that as a team we are more thorough than I could be alone (there really is no substitute for that extra pair of eyes); and, joyous or frustrating, we can chat about the work, which really helps.

So that’s the ‘why’. But how do we work together?

From batphone to batches

Once I get notice that a project is on its way, the first thing I’ll do is contact Helen via the batphone (which is what we call our DocEditor WhatsApp group). This is to book her time – I can fill her in on the details later.

Then I will look at the manuscript. This might involve a lie-of-the-land review (everyone does this differently but I do mine with the help of PerfectIt) or, because this is the way our biggest client works, I’ll edit a sample chapter to kick off the process. This gives me a sense of the issues so I can brief Helen, and it also means that she can see how I’ve approached things in the sample.
My brief can be anything from a short email to a longer Word document, but it has become snappier over the years as Helen has got to know what I’m after. What I should do is set up a version of a style sheet which not only contains information about the manuscript but also incorporates tick boxes for tasks. One fine day (perhaps when our respective kids have gone off to college) that may happen.

Then it’s over to Helen for a few days. Sometimes I get the project back in one go, but more often she sends it back in batches for me to start while she’s still working on it.

Sharing out tasks with an editorial assistant

I have asked Helen to undertake various editorial tasks while we’ve worked together, but over time I’ve realised that my needs can be crystallised into one request: ‘Help me focus on the text in front of me.’ To labour the already groaning ‘DocEditor’ extended metaphor that the branding of my business rests on, she’s a bit like a nurse handing me the equipment and information I need to fully concentrate on the presenting patient.

At a recent meeting of the Edinburgh CIEP local group, members talked about the joys of using a second, or even a third, screen so they can review different parts of a document at the same time. In a sense Helen does this job – making visible certain elements from elsewhere in a chapter or a manuscript, or from further afield. She checks:

citations against reference lists, to make sure they match;
proper nouns in an internet search – that spellings are correct, that any dates tally up, and then that those proper nouns and related facts are completely consistent within the manuscript;
weblinks, to make sure they work, and if they can be shortened/neatened in the text;
other internal cross-references – that descriptions of other sections or chapters are accurate, and that what’s in the text matches lists of contents, illustrations, abbreviations, cases or glossary terms;
that any numbering – of sections, or of illustrations, for example – runs chronologically.

If our clients asked for tagging/coding she could also do that, but there hasn’t been much call recently.

In the past, Helen has:

checked if quotations in body text are over the length which requires an indented extract;
checked if multiple citations are in chronological/alphabetical order as per house style;
changed hyphens to en dashes in number ranges;
changed double quotation marks to single (or vice versa);
executed basic style amendments – standardised ise/ize/yze endings, for example.

But these are things I can happily do as I review the text page by page, and so they’ve fallen away from her task list.

An obvious task for an assistant would be to format references. This is something that other editorial assistants (for there have been others, at various points) have done for me in the past. However, there’s something about a reference list that keeps you close to the heart of a text so I like to do it myself. And I just have this feeling that it’s not something Helen would enjoy.The essentials

From all this I hope you’ll gather that every editor/assistant relationship is different. There are tasks that you want to keep for yourself, and tasks that you can’t wait to give away. There are particular talents that your assistant will display and that you will want to encourage, and tasks that won’t suit them. However, in terms of the essentials of a project, the following tips should work for most teams editing documents in Word:

Always, always get your editorial assistant to track changes, in case of slips of the keyboard or rogue deletions. Happens to the best of us.
Ask your assistant to post comments in the text (with Review/New Comment) to alert you to anything. Make sure they always begin a comment with a word that’s easily searchable – Helen addresses notes to me personally and at the end I run a search for ‘Cathy’ (there are precious few other ‘Cathy’s in the books we edit) to catch any strays.
It helps if your assistant can adopt an editorial assistant persona in their comments (they can do this in Word with Review/Tracking/Track Changes Options/Change User Name). I am ‘Cathy Tingle (DocEditor)’ but Helen is ‘DocEditor’, which means that I can adapt any notes she writes, perhaps to query a discrepancy between a citation and a long, complicated reference, with only a little retyping.
Make the most of highlighting. If your assistant has checked a fact/name/web address online or an internal cross-reference, get them to highlight the first letter (we use pink) to indicate it’s done and correct. If something is not correct, a comment can be left. You can use different colours for different purposes – a green for ‘Is this right?’, for example, if your assistant spots what they think might be a mistake in punctuation or grammar.
If you are asking your assistant to run checks but not to actually amend anything in the text, you could work with two versions of the manuscript. Simply go through the assistant’s version before you start your own edit. This might be a good method in the first few projects with an assistant, while you’re both getting used to the process.

And don’t forget

Always let clients know that you are using an assistant. All of mine have been delighted to have this extra pair of eyes on their work for no extra fee.
Create a non-disclosure agreement and ask your assistant to sign it. If you’re doing this for clients, your assistant will need to do this for you.
Your assistant deserves recognition. If it wasn’t for them, you might not have done such a thorough job within your deadline. I always include Helen’s name at the bottom of any handover notes that I write for the author so that if an acknowledgement is forthcoming she also gets a look in.
Make sure your assistant logs their hours – this helps you to understand how it’s all going, but it also means that if they want to join the CIEP, or upgrade, they can use this information as part of their application.
If you can, write a feedback document at the end of a project. I can’t say I have done this every time, but I’ve always been glad when I have. In taking a few minutes to review what your assistant has done this time, you can see how you can brief them better next, or streamline your processes in future. And it gives you a chance either to ask them to make doubly sure of a certain area of work in the next project or to praise them for specific achievements, which is more valuable than a vague ‘Great job!’
Buy your assistant a mug. Much tea or coffee is likely to be imbibed in the process of getting your projects done. Then, if you’re very lucky, when you’ve been working together for three years and your original mugs are getting chipped and faded, a lovely client might send you a smart new set.

Cathy Tingle, an Advanced Professional Member, came to freelance copy-editing after a PhD, a decade in marketing communications and four years as editor of a popular Edinburgh parents’ guidebook. Her business, DocEditor, specialises in non-fiction, especially academic, copy-editing.

Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Working with an editorial assistant

6 Replies

By Cathy Tingle

When you’re editing, there are tasks for which you need your highest level of expertise – reading for sense, reviewing and amending grammar and punctuation, setting overall style – and tasks that require a different level of editing, such as checking, comparing, coding and formatting references.

Two mugs of coffee with chocolate bars laying across the top

Photo by Abi Schreider on Unsplash

Most editors work at both levels, and sometimes it is helpful to do tasks that are a bit less demanding, that we can tackle in the evening or when we’re listening to our Fleetwood Mac’s Greatest Hits album (although I suspect that may just be me).

I usually delegate this second set of tasks (apart from listening to Fleetwood Mac – she’s more of a George Ezra girl) to Helen, my editorial assistant. It’s difficult to remember quite when the lightbulb moment of ‘someone else could do these reference checks!’ struck me in my early freelance days, but it sprang from a combination of having a mountain of manuscripts to get through (having not yet realised that I could say ‘no’ to clients), the understanding that some publishers had technical editors or pre-editors, and the discovery that the CIEP had a system whereby surplus work could be delegated to Intermediate Members.

I was already friends with Helen because our kids went to the same nursery. I knew she had an English degree, that she was a voracious reader, and that she was incredibly organised. So I wrote some guidelines and gave her a project. From Helen’s point of view as a mum to young children she was after flexible work, but not too much of it; interesting work, but nothing overwhelmingly taxing. She set herself up as self-employed, which meant she could also take on work from other clients.

That was three years ago. This year we have received two author acknowledgements as a team, and a beautiful mug each from a satisfied client. Over the years we have identified the tasks that Helen is happiest doing: checking references and cross-references, internet fact checks, weblink checks, and so on. She is a wizard with cross-checking case titles in law books, something that, frankly, would make my head fall off. My editing mind feels less cluttered, knowing that basic checks are taken care of, although of course I double-check anything that sounds alarm bells as I go through the text. As well as reading the entire manuscript for sense and for correct English, I set style and perform any related checks and changes, and I always format references, citations and footnotes. This means that I do enough work on the technical stuff that I’m completely familiar with all the elements of the text.

Helen: On it

It might seem a bit belt and braces. It probably is. And of course it does mean losing some of my income – on average Helen will get around a third of my project fees. But being part of a two-person team works for me, because:

We can discuss things. It helps oil the wheels of a project to be able to talk about it, whether it’s the author’s referencing style or an interesting fact found in the work, or even a great word – in May, Helen encountered ‘boondoggling’ (spending time on wasteful or fraudulent projects), which caused us both a level of delight that I wouldn’t have experienced ploughing through a manuscript on my own.
We do at least one more pass than I would do alone. Helen will probably do two passes through a script; I do two to three. I feel that the work is more watertight this way. We recently got a comment from an author of a third edition: ‘I was very pleased with the work done by the language editor. Not just on a language basis, but also the fact checking. They even managed to catch quite a number of mistakes in the original text of the second edition!’
I get through more projects. Without the technical stuff dragging me down I complete projects at a faster rate – I probably take on at least a third more work, which is Helen’s fee covered, right there.
I think about Helen’s progress, which helps mine. Having to write guidelines, explain rules and share stylesheets helps my own progression as an editor. I encouraged Helen to do a copy-editing course early on, and she feels she has picked up a fair bit over the years, too: ‘I have learnt a lot about a process I realise I knew very little about.’
There’s someone to have my Christmas party with. It seems trivial, but having a colleague means having company – a catch-up coffee together every so often, and of course a Christmas do. Last year we had a scone at M&S Simply Food, this year we’re off for brunch in a café that does great vegan food. It’s not fancy, but it does warm the cockles.

This won’t last for ever. I’m prepared for the fact that I may lose Helen at any time. She may get a part-time job as her children grow, or she might decide to do more work for other clients. That’s fine and really to be encouraged. Being an editorial assistant should be a first step only – but for Helen and for me, it has been a massive help and comfort at this particularly busy time of our lives.

Posted by Abi Saffrey, CIEP blog coordinator.

The views expressed here do not necessarily reflect those of the CIEP.

Susie Dent’s Wonderful Words: probsolutely the most useful linguistic collaborations

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