Category Archives: The CIEP

Working together

One of the CIEP’s greatest strengths is its collegiality and mutual support. This extends to our members helping each other to find and succeed in work. Here are six ways we do this.

Advising and encouraging
Sharing information
Supporting each other’s work
Sharing opportunities
Employing each other
Working collectively

1. Advising and encouraging

The CIEP’s online member forums include a Newbie forum, where less experienced members can introduce themselves and ask questions about any aspect of being an editorial professional. These first questions often concern the best way to go about finding work. More experienced members respond with advice, encouragement and tips. These responses tend to reflect the same key themes:

Get trained, so you have the knowledge and confidence to offer your services.
Join a CIEP local group – in-person or online.
Check out CIEP resources, including our fact sheets and guides. These are free to members.
Think about how you will market yourself, including identifying the area of editing you will concentrate on. This might reflect your existing expertise (a field you’ve worked in, perhaps) or even your personal interests (for example a hobby like gardening or cookery).
Don’t limit yourself, either. If you have trained in proofreading, consider adding copyediting to your training plan. This is because sometimes a client will ask you to ‘proofread’ a document which also needs elements of copyediting to get it ready for publication.
Tell everyone you know that you are setting yourself up as an editorial professional. This may get you your first clients.
Use the ‘search’ function to find similar threads in our forums – there is already lots of advice there. There’s also a pinned post near the top of the Newbie forum, ‘Newbie FAQs and Collated Wisdom from CIEP Members’, that includes invaluable tips and suggests some great resources for when you’re starting out as an editor or proofreader.

2. Sharing information

Within the CIEP member forums, information is shared about all sorts of editing- and proofreading-related subjects, from tax rules and software glitches to the use of commas. But CIEP members who aren’t registered for our forums can also benefit from the wisdom and experience of other members. Most of our fact sheets and all of our guides are written by CIEP members. The information in these resources aims to equip our members for work, from setting up a freelance business and getting your first clients to editing in specialist areas like scientific articles, cookery books and legal publishing.

Many of the topics covered in our bank of resources are explored at a deeper level in our range of training courses which, again, are designed and delivered by CIEP members.

And there’s more information in our vast collection of blogs which are overwhelmingly written by CIEP members. Our blogs cover almost every editing-related subject, many of which are related to gaining work. Use the ‘search’ function to see what you can find. The Flying Solo series, written by Sue Littleford, author of the Going Solo guide, is particularly useful if you’re just starting out.

3. Supporting each other’s work

Suzanne Arnold and Nadine Catto met through the CIEP London group during lockdown and realised that they lived round the corner from each other. Nadine says: ‘We started meeting up with a few other editors and have all become great friends. As Suzanne and I live very near, we often go for walks together. We have collaborated on a few work projects as well.’ Friendship and work combine, as Suzanne describes: ‘It is a regular (and very valuable) sounding-board thing and sometimes even a bit of informal accountability. But it’s not structured or planned – it’s two friends bouncing ideas around and sharing links to online resources etc and the “agenda” is very driven by what’s going on in our lives on any particular day.’ The connections created by their local group help them both. Suzanne says: ‘There’s a lot of informal help behind the scenes – on a more mundane level, too, such as messaging saying “does this sentence look right to you?” And that often involves the wider group of CIEP friends who live locally.’ Sometimes this informal help extends to pet-sitting: Suzanne feeds Nadine’s cat when she’s on holiday.

In contrast to this more informal growth of connections within a larger formal group, some CIEP members decide to set up their own small accountability groups. In a CIEP blog, ‘Accountability groups: What? Where? Why?’, Eleanor Abraham says: ‘It’s good to have other perspectives, but sometimes you don’t want 150 slightly different opinions, but rather the chance to talk things through with people you trust and respect.’ Eleanor’s group has an hour-long meeting each month, which suits the busy lives of its members; Erin Brenner’s accountability group has a monthly goals check-in and in-person and online retreats. Erin writes: ‘We’ll refer each other for work and collaborate on projects. Some of us have even partnered for new business ventures, and we regularly discuss opportunities to do so.’

4. Sharing opportunities

From recommending other people for work to advertising jobs they can’t themselves take, CIEP members often share work opportunities with each other. This happens on our member forums: on the Marketplace forum and local group forums in particular.

As Erin’s accountability group does, many members also recommend colleagues who possess the skills a client will need. Most people who have been editing or proofreading for a while have had the experience of being asked to suggest someone else if they’re too busy to take a job. Directories can help here. The CIEP has a directory of Professional and Advanced Professional Members, but some of our local groups also have their own directories of CIEP members which list their experience and specialisms. It also helps to pre-empt clients’ requests for recommendations to develop our own list of editors we would happily recommend if we can’t do a job.

5. Employing each other

A step beyond recommending our colleagues is employing them to do something for us. In ‘Reflections on the self-publishing process’, Kia Thomas describes commissioning two other CIEP members to help her publish her own novel, and they in turn report on the experience. The project went so well that Kia is planning to use the same team for her second novel.

Kia went about finding Judith Leask, her editor, ‘not just a good editor, but the right one for me’, by ‘asking CIEP members who were looking for more experience in fiction to put themselves forward for the job’. It can be a great approach to work with other editors who are at this stage of their career – for you as a ‘client’ and for the person you’ve asked to do the job. Judith says: ‘Being chosen by Kia to edit her novel was very exciting, because I knew I’d learn a huge amount from her, and that turned out to be true.’

The CIEP has a system for encouraging its members to work with other members who are keen to gain more experience: IM Available. This is a list, refreshed every fortnight, that includes any Intermediate CIEP members who are available for work, with details of their training, skills and experience, so that other CIEP members can employ them – to edit or proofread their own writing or to help with a surplus of client work.

6. Working collectively

Another way to deal with work that is too much for one editor or proofreader is to work in a partnership or a larger collective.

One such collective is Editing Globally, which, through six editorial professionals, spans the globe’s time zones but also the full range of tasks related to getting a publication produced: manuscript evaluations, project management, translation, developmental editing, line editing, fact-checking, copyediting and proofreading, formatting and design. This 24/7, end-to-end service can make it easier for a client to hit a tight deadline. Janet MacMillan, one of the editors in Editing Globally, is a fan of team working:

Editorial teams come in all sorts of shapes and sizes, from a team like Global Editing to informal, ad hoc, two-person teams who work together to complete a job over a timescale that would be impossible for one person. I value being able to work with trusted colleagues, whose expertise and knowledge I learn from, and I believe that learning makes me the editor that I am. No matter the size or shape of the team, being able to work with others expands an editor’s knowledge and skills.

Make the most of the editorial community

Freelance editing and proofreading can be lonely work. It pays off – sometimes literally – to reach out to your professional community. If you want some more ideas about how to do this, download our fact sheet ‘Making the most of the editorial community’, which is free for CIEP members.

About the CIEP

The Chartered Institute of Editing and Proofreading (CIEP) is a non-profit body promoting excellence in English language editing. We set and demonstrate editorial standards, and we are a community, training hub and support network for editorial professionals – the people who work to make text accurate, clear and fit for purpose.
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Photo credits: hands together by Hannah Busing on Unsplash; two women working together by CoWomen on Pexels.

Posted by Sue McLoughlin, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Editors don’t just spot typos: Breaking down the editing stereotypes

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Are editorial professionals just hard-hearted pedants? Of course not! Julia Sandford-Cooke looks into four common misconceptions about editors.

When a content creator asks ‘Why do I need an editor?’, it can be hard to know how to respond. We’re so good at quietly enhancing the clarity of texts that our role is often overlooked altogether. The CIEP, of course, is doing a fine job of raising our profile, but editors also have a responsibility to demolish the common stereotypes about our work that make many writers reluctant to hire editors.

Stereotype 1: Editors just spot typos

Even a little research reveals that this is not true. Scan the list of courses offered by the CIEP. Flick through the 12-page CIEP syllabus for the basic editorial test. The word ‘typo’ does not appear but the phrases ‘professional practice’ and ‘editorial knowledge and judgement’ do. The CIEP’s members are described on its homepage as ‘the people who work to make text accurate, clear and fit for purpose’. That is a broad description. Clearly, there is far more to being an editorial professional than just ‘correcting mistakes’.

Stereotype 2: Editors are the grammar police

Editors and proofreaders may suggest many types of amendments, and some of these suggestions may involve correcting grammar. Good editors and proofreaders will do so respectfully and sensitively. We don’t make judgements about the writer’s education or background. We don’t set out to destroy the writer’s self-confidence or impose our own style of writing on theirs. We won’t force the writer to make the changes we’ve marked up. They are just suggestions that we believe, in our professional capacity, will make the text more effective in achieving its purpose. The writer isn’t obliged to accept them (unless they have been commissioned to write to a specific brief).

We appreciate that seeing a screen of red Track Changes can be intimidating. We know that it can be dispiriting to be told that that long-incubated text is not quite ready for publication. But we are on the writer’s side. It should be more a partnership than a hierarchical relationship, in which we respect the writer’s vision and the writer respects our expertise.

Stereotype 3: Editors are too expensive

‘Expensive’ is a relative term. A good edit or proofread is an investment but budgets are often tight. Several hundred (or thousand) pounds is a lot of money to find, even for established publishers – in some cases, the rates they offer editors and proofreaders have actually reduced over the years.

A self-published author once told me that they’d had the budget to commission either an editor or a cover designer and had opted for the cover designer, believing that marketing was more of a priority. After all, when a book catches your eye, you’re likely to buy it before you read it. But reviews on sites such as Goodreads and Amazon, and old-fashioned word-of-mouth recommendations, also generate sales. When a reading experience is spoilt by inconsistencies, errors and impenetrable prose, those positive reviews and therefore those additional sales will not materialise.

If a client baulks at my fees, that’s their prerogative, just as it’s my prerogative to turn down a job that doesn’t meet my minimum hourly rate. Editorial professionals are running a business and need to pay the bills. And my quote for ‘doing the work’ includes not only the time taken to do the work itself but also 25 years of editing experience, both in-house at publishers and as a freelancer. Factors other than long service may also be significant. For example, those who became editors after a successful career in another field may apply the knowledge from their previous roles and qualifications to provide a specialist service, such as for legal or medical texts. Clients are paying for that knowledge, just as they would for the services of a plumber or solicitor.

Stereotype 4: Editors have been replaced by AI anyway

Artificial intelligence (AI) seems to be everywhere these days. Can computers do what editors do? Well, some editorial tasks can be performed by software. Microsoft Word has an ‘Editor’ function that suggests ‘refinements’ to aid such aspects as ‘clarity’, ‘conciseness’ and ‘inclusiveness’. The popular app Grammarly promises ‘bold, clear, mistake-free writing’. And editors themselves use a variety of tools to help them work efficiently and accurately. Few of us would contemplate copyediting without running the trusty PerfectIt or our favourite macros.

But extracting meaning from text requires not only an in-depth knowledge of the ‘rules’ of language and punctuation but also an ability to put ourselves in the heads of readers to identify what could be clearer, what could be missing, or what could be cut. We’re not merely correcting grammar and typos – we are interacting with the text, raising queries where we believe it could be made more effective. Our checks may involve formatting and presentation – for example, checking that a page layout is balanced – or they may be to do with the content and the way the argument is expressed. None of these aspects have yet, to my knowledge, been fully grasped by a computer.

Again, our personal experiences bring a very human dimension to the act of editing. Our thought processes have quirks and tangents that are difficult to program. We look at the big picture, as well as the details, and there are subtleties in language and meaning that cannot quite be quantified by a machine. We use editorial judgement to get that balance right.

In any case, as a writer, I’d much prefer to engage with a real person with real opinions. Real people will be the readers of my published work, after all.

But don’t just take my word for it. Download this focus paper, ‘Imagine … an editor’, by the CIEP’s honorary president, David Crystal, to read his inimitable take on the importance of editorial professionals. His argument is far more eloquent than mine. Perhaps I need an editor!

About Julia Sandford-Cooke

Advanced Professional Member and CIEP Information Team member Julia Sandford-Cooke of WordFire Communications has clocked up nearly 25 years in publishing. When not editing textbooks, she posts short, grumpy book reviews on her blog, Ju’s Reviews, and would like to get on with writing her novel if only work didn’t keep getting in the way.

About the CIEP

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Photo credits: header image by Pixabay, typewriter by Suzy Hazelwood, both on Pexels.

Posted by Sue McLoughlin, blog assistant.

The views expressed here do not necessarily reflect those of the CIEP.

Reviewing and updating the CIEP blog

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Andrew Hodges, who is a member of the CIEP’s social media team, has been busy reviewing the CIEP blog to make sure our posts are still relevant, useful and discoverable. In this post he explains what this entails.

When starting a blog, simply putting content out there is a good strategy: we all know that it’s easier to edit existing copy than start with a blank page. And the CIEP has come a long way since it set up the blog in 2014. The Institute has grown a lot in recent years, and many changes currently under way reflect that growth and the Institute’s chartered status.

Just like a house, some of the blog’s furnishings and fittings still look great after eight years. Others haven’t aged so well, while others have gone completely out of style and could do with more than a revamp.

A blog is a marketing tool designed to serve its members and promote the Institute. The blog therefore needs to remain relevant, and it should be interesting and discoverable to potential members and our wider audiences.

That’s why the CIEP Council asked me to step in and review the posts, as well as the book reviews, with these goals in mind.

The good stuff

There are many excellent posts that remain relevant. These include ‘evergreen posts’ on editorial topics and business skills. How to style ellipses in New Hart’s Rules and Chicago style rarely changes, and when or if it does, that would be big editorial news!

The blog now has over 350 posts, all publicly available for free, and new ones are added most weeks.

Time for change

Some of the older posts are no longer relevant for various reasons, which is why I have reviewed them for the information team and Council.

In the first stage of my work, I divided these into posts that need a content review or deletion, and posts that need optimising. Here’s the reasoning:

Content review or deletion

Out-of-date posts: We no longer need posts on topics such as recommendations for office exercise equipment in 2016 with broken links to sales websites, or a short summary of a 2017 conference presentation. With reviewed books, a new edition may have been published.

Posts with little content: Some of the older posts are short with very little content, and other blog posts have covered these topics in more detail. Very short posts provide little value, and search engines do not rank them highly.

Posts that don’t reflect our values: Some of the older posts take positions on debates that are now old hat. Others use phrases such as ‘non-native speaker’ (when the label is attributed to others) that can cause harm. Some of these posts are still highly relevant but need a content review.

Irrelevant posts: A few posts aren’t directly relevant to the CIEP and the work that its members do.

Optimisation

SEO issues with the blog titles: Some posts have cryptic titles that sound clever. (I used to work as an academic researcher, and this was commonplace in the humanities and social sciences. It can also be fine in other contexts, it just isn’t ideal for the blog genre.)

For example, imagine that you are copyediting a report written in British English. You encounter a sentence and are unsure about whether a certain comma before ‘and’ is optional. Would you search for:

‘Commas: The Chameleon Conundrum’ or

‘Do I need to put a comma before “and”’?

Fabulous references to Culture Club aside, these kinds of tweaks to titles can make our useful evergreen content more discoverable.

Other SEO issues: Other tweaks can improve discoverability too. Each blog post should have a keyword repeated throughout the text and headings (a word or phrase that people are likely to search for online), and things like metadata, a URL that includes the keyword, ALT descriptions and image URLs that reference what is in the picture etc.

You can optimise blog posts by making content changes too. For instance, by cutting up large sentences, including more transition words etc.

But we (the information team, Council and I) have decided to focus on quick SEO wins. This means we won’t be making changes to the main body of the blog posts and book reviews (except for changing SfEP to CIEP).

Progress so far

The first step has been to review all the blog posts and book reviews briefly and come up with an initial recommendation – delete the post, optimise it or keep it as it is.

In summary, a lot of non-evergreen posts from the first three years of the blog (2014–2017) have been recommended for deletion or archiving (if they are of relevance to the CIEP’s history).

For all the suggested deletions, I’ve written a list with a short explanation of the reason for each deletion and have passed this on to the Council. Abi Saffrey, the CIEP’s information director, has reviewed this and then made the deletions.

Next steps

Now we have a trimmed-down set of blog posts and book reviews.

The next step will be to make minor changes to some blog posts (optimising them) and reviews.

These changes will include:

changing old post titles to better reflect the content and optimise for SEO
inserting or changing subheadings that clearly reflect the content
deleting any remaining references to the SfEP
making sure the URLs reflect the content
flagging up any EDI issues for review
checking all the images have URLs that reflect the content and inserting ALT descriptions of said images
requesting reviews of newer editions of certain books.

We will keep a log of all changes made.

The next big change for the CIEP blog will be ensuring that all existing posts are available through the new CIEP website.

Did you write an SfEP blog post?

Most of the posts that we will change or delete were originally published when the Institute was the SfEP. If you wrote a blog post for the SfEP, you may want to check whether it is still there. If it’s not and you’re unhappy about this, get in touch and we can have a chat about possible options (perhaps you could write an updated blog post on that topic). And, of course, the same applies if you’ve written a post since we became the CIEP.

Get in touch

About Andrew Hodges

Andrew Hodges runs an editorial business called The Narrative Craft in Edinburgh, UK. He loves line-editing fiction and ethnography and enjoys chatting with science fiction and fantasy authors about worldbuilding and point of view issues whenever he can.

About the CIEP

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Photo credits: letters by Pixabay; SEO blocks by Oleksandr Pidvalnyi, both on Pexels.

Posted by Harriet Power, CIEP information commissioning editor.

The views expressed here do not necessarily reflect those of the CIEP.

Ten bookish books of 2022

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2022 was a good year for books about, well, books: their history, what constitutes them – from their different sections to their individual paragraphs, sentences and words – and the places they can live. In this article we look at ten books, published or reissued this year, that people who are interested in books – professionally or for fun – will love. Some of them have already featured in the CIEP book reviews slot in The Edit, our newsletter for members, and on our website, and some are in the pipeline for review. We’ve listed them in order of release.

1. Comma Sense: Your guide to grammar victory by Ellen Feld (Mango, 18 February 2022), 288 pages, £16.95 (paperback)

‘Food and grammar have a lot in common!’ according to this book’s author. Based on US grammar, Comma Sense contains useful advice, brief but clear lessons, and fun quizzes – some cooking-based – for all writers and editors. Our reviewer said: ‘This encouraging book would refresh the grammar skills of a variety of time-strapped word wranglers, from creative writers, to businesspeople, to editors.’

Read the CIEP review. Buy this book.

2. How Words Get Good: The story of making a book by Rebecca Lee (Profile, 17 March 2022), 384 pages, £14.99 (hardcover)

This book, in fact, is about the making of many books. The author is an editorial manager at Penguin Random House, so has overseen all the stages of book production, working with the people who are essential in each of them, from authors to indexers. There are plenty of entertaining behind-the-scenes stories, and you’ll come away wiser about exactly what goes into the creation of a book. Those who work in the industry are likely to feel acknowledged, their part in the process no longer a mystery.

Buy this book.

3. Portable Magic: A history of books and their readers by Emma Smith (Allen Lane, 28 April 2022), 352 pages, £20.00 (hardcover)

Emma Smith’s work, ‘a thing to cherish’, according to The Guardian, examines books as objects: scrolls, mass-marketed paperbacks, hiding places, decoration and even fuel for the fire. Smith tells the stories of the different types of books that have emerged at different points in history. People who cultivate giant piles of ‘to be read’ books rather than instantly transporting their chosen text to an e-reader will appreciate this appreciation of the physical, sniffable, page-turning hard copy.

Buy this book.

4. Rebel with a Clause: Tales and tips from a roving grammarian by Ellen Jovin (Chambers, 11 August 2022), 400 pages, £16.99 (hardcover)

To those who have followed her on Twitter, it feels like Ellen Jovin has been running her Grammar Table, where anyone can come and ask a question about language usage, for ever. In fact, it’s only four years. It’s been a packed schedule since that first appearance outside her Manhattan apartment, as Jovin has taken her table across the USA. This book tells some of the stories of the questions brought to the Grammar Table, and examines the grammar behind the answers. There are diagrams and ‘quizlets’ to support Jovin’s explanations. A must for any grammar lover.

Buy this book.

5. Blurb Your Enthusiasm: An A–Z of literary persuasion by Louise Willder (Oneworld, 1 September 2022), 352 pages, £14.99 (hardcover)

The author of this book has written 5,000 blurbs, so she knows what she’s talking about. In Blurb Your Enthusiasm she gives ‘the dazzling, staggering, astonishing, unputdownable story of the book blurb’, and asks why publishers always describe books using those sorts of terms. Quirky, fun and illuminating, this is a treat for anyone who is interested in books or the art of copywriting.

Read the CIEP review. Buy this book.

6. A History of Cookbooks: From kitchen to page over seven centuries by Henry Notaker (University of California Press, 6 September 2022), 400 pages, £22.36 (paperback)

This broad and detailed history of the Western cookbook was first published in 2017 but has now been released in paperback. This is a fascinating read for all lovers of cooking and books, covering the evolution of recipe formats from bare notes to the detailed structure we see today as well as what we might call the ingredients of the books themselves – their writing, designing and printing.

Buy this book.

7. The Library: A fragile history by Arthur der Weduwen and Andrew Pettegree (Profile, 29 September 2022), 528 pages, £10.99 (paperback)

This history of libraries is entwined with the history of publishing and the development of society, so this book gives insights into all three. It has taken some centuries for libraries to hit their stride, in terms of access and stock, and reading about this might prompt a fresh appreciation of your local library branch. According to its CIEP reviewer, ‘this book is both informative and easy to read, and goes to all sorts of unexpected places. Come to think of it, that is much like a decent library, isn’t it?’

Read the CIEP review. Buy this book.

8. Reading the World: How I read a book from every country by Ann Morgan (Vintage, 29 September 2022), 416 pages, £9.99 (paperback)

Inspired by all the countries arriving at the London 2012 Olympics, Ann Morgan decided she would read a book from every independent nation. That’s 196 plus one – you’ll have to read the book to discover the story behind the extra one. Morgan’s literary journey is full of unexpected difficulties and wonderful finds, and this book is bound to inspire you to broaden your own reading horizons. Reading the World was originally published in 2015, with the paperback version released in 2022, so there are now years’ worth of stories about the project itself. You can find these on Ann Morgan’s website.

Buy this book.

9. Index, A History of the: A bookish adventure by Dennis Duncan (Penguin, 2 October 2022), 352 pages, £10.99 (paperback)

This is a ‘mesmerising’, ‘fascinating’ and ‘often humorous’ book, according to the delighted CIEP reviewer of Index, A History of the, who says: ‘This book should be on the reading list of every one of the (few) library schools that are left, and in the break room of every publishing house too. In fact, it should be in the home or office of anyone who has ever used an index.’ And the treasures don’t end with the body text. The index for the book – ‘excellent … beautiful as it is useful’ – was created by CIEP Advanced Professional Member Paula Clarke Bain, who in 2020 wrote a CIEP blog article on her typical week.

Read the CIEP review. Buy this book.

10. Why Is This a Question? Everything about the origins and oddities of language you never thought to ask by Paul Anthony Jones (Elliot & Thompson, 13 October 2022), 320 pages, £14.99 (hardcover)

Finally, dive into the nuts and bolts of letters, words and writing systems, grammar and language, and how we communicate and understand each other’s communication, with this entertaining book. Guaranteed to ask questions you’d never thought to articulate, Why Is This a Question? provides gems on every page. Quick, fun facts throughout for friends and family, or for enthralling your own word-loving brain.

Buy this book.

By the CIEP information team. Compiled with the help of Nik Prowse, CIEP book reviews coordinator. Read all our book reviews at: ciep.uk/resources/book-reviews/. With special thanks to our amazing web team, who post reviews with swiftness, good humour and unfailing attention to detail.

About the CIEP

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Photo credits: header image by Taylor on Unsplash.

Posted by Harriet Powers, CIEP information commissioning editor.

The views expressed here do not necessarily reflect those of the CIEP.

CIEP forums: Director update

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The forums are one of the CIEP’s most valued networking resources, and they were as busy as ever in 2022. Community director John Ingamells gives his perspective on the CIEP forums this year, and gives us a glimpse of what’s to come in 2023. John covers:

our forums as a virtual meeting place
changes to our moderation team
setting professional boundaries
nurturing a supportive atmosphere
our plans for 2023.

You will only be able to access links to the posts if you’re a forum user and logged in. Find out how to register.

This is the time of year when many of us look back and assess what has happened in the 12 months just gone: the good, the bad, our successes and slip-ups. For the CIEP forums, it has been a busy year, with the usual abundance of professional advice covering every imaginable aspect of proofreading and editing, alongside our almost daily dose of exquisite speeling misstakes and general malapropisms in the evergreen Typo of the Day.

A virtual meeting place

The forums have gone from strength to strength as one of the CIEP’s most valued offerings to members. They offer a place for members to meet virtually, ask questions, share ideas, and offer helpful tips and useful pointers on anything from the placement of a comma to how to avoid backache from sitting at a screen all day. In many ways, the forums serve as a virtual water cooler for so many of us who work in isolation without the human contact taken for granted in a traditional office space. Many members cite this as an important aspect of their appeal.

They thus act as an important addition or continuation to those opportunities that members have to meet each other in person. Alongside the annual conference, many local groups have traditionally been able to meet in person as well. Of course, that all came to a halt during the pandemic and we saw that, alongside Zoom meetings, the forums provided an important way to stay in touch. Now that COVID restrictions have eased, some groups have arranged in-person meetings again.

Changes to our moderation team

As most members will be aware, the forums are overseen by a team of moderators and, with a couple of long-standing members of the team looking to stand down after many years of service, the Council decided early in 2022 to instigate a formal recruitment process to find new members for the team.

This reflected the Council’s broader wish to professionalise the organisation as well as a recognition of the fact that forum moderation fell squarely within our legal obligations to ensure that our activities and events are free from any form of direct or indirect discrimination. Part of this change was to begin remunerating the moderators. Four new members were duly recruited to the moderation team and joined over the summer.

Setting professional boundaries

This last year has proved to be a busy one for the moderators. The vast majority of traffic on the forums is informative and helpful and, more importantly, is carried out in a friendly and collegiate atmosphere. But we are only human, and it is perhaps to be expected that on rare occasions, when opinions differ, discussions can become more direct.

Now, there is nothing wrong with some robust debate with members expressing opposing views on a topic. But here it is important that we remember what the forums are, namely a closed professional space. Or, to turn that around, it is important to remember what the forums are not – they are not a public social media setting with an anything-goes attitude to what people can post and how they behave. We all need to bear in mind that we are in a professional setting, dealing with colleagues and counterparts.

This is particularly important when discussions are begun around sensitive issues such as race, cultural appropriation, gender and many others. We have no wish to stop discussion of such issues – there are many legitimate questions of an editorial nature that crop up about, for example, how to advise clients on appropriate language or usage when handling a sensitive topic. Language changes, sometimes very quickly, and clients will often welcome up-to-date advice from a professional editor.

Nurturing a supportive atmosphere

As long as the forum threads handle sensitive subjects with care and with a sympathetic regard for all members, discussions can continue. But we know from experience that members have sometimes felt harmed by the way one or two threads have taken things beyond purely editorial contexts.

There are plenty of places out on the internet where issues can be debated full throttle. But in our closed professional space, where we have a responsibility to our diverse membership, we ask members to stay within certain boundaries. If you would like to see more on this topic, it is worth rereading the notice that the chair, Hugh Jackson, posted in February outlining the CIEP’s position.

In this context, it is also worth reminding ourselves that the CIEP has a core aim to listen to and learn from perspectives that may have struggled in the past to be heard in organisations like ours. What we are really trying to do is nurture an atmosphere in which everyone has the confidence to participate actively in the forums.

Into 2023

How we handle the more challenging threads on the forums has itself been the subject of some debate. We have already announced that we are in the process of drawing up new guidelines for the moderation process which we will be sharing with the wider membership in the weeks ahead and welcoming your comments.

Of course, the big challenge for the year ahead will be the move to the new online platform. Like everything on our website, the new forums will look very different, but we will be working hard to ensure that they will continue to be the useful, informative and friendly place that so many members have come to know and love.